Chadwick Lodge | Elysium Healthcare

Isla house. Absolutely disgusting place, full of rude staff. Absolutely hated it for the 7 months I was there. DO NOT send family members here.

I was there for 7 years, I had a good primary nurse, and staff were very good to me. Food was alright. They helped me move forward.

I walked passed a resident and 2 carers loading up a van, when the resident had fallen off the ramp and fell to the ground. Without even batting an eyelid, despite them seeing what happened, they simply left him there on the floor groaning and struggling to get up, whilst they continued what they were doing. It was only at the point when I rushed over to help him get up and ask if he was alright, that suddenly they were interested in trying to lift him up. They literally couldn't have cared less and didn't even ask if he was OK, in fact, not even a single word to him. Their entire attitude was that this poor guy was just an inconvenience!It made me so angry and upset to see and the only thing a carer said, was to me... He's a smart guy!" in complete sarcasm.Horrendous treatment from the people who are supposed to care for him and keep him safe. Pretty sure he wasn't stable enough to be loading boxes up and down a ramp in the first place!"

My daughter was here for a year cannot fault the place had leave on her own after seven years in hospital now has moved to rehab can I say SAZZY nurse on jordan needs promotion thanks guys and girls for helpinging her and not been petty when she had blips and well done to her for getting this far xxxxxxx

I would give no stars my daughter although suffering from severe anorexia and mental issues suffered horrific abuse here, do not send your loved ones here!

After being there for 3yr 364 days. Chadwick Lodge & Eaglestone View really helped me as much as they could. I kept on saying that I wanted to be closer to my family, that was sorted out for me. So I would like to thank you all for the help you've provided me to get me to where I am. From Paul Abbot.

Whatever you do, do not allow your loved one to be placed in this hospital- Independent doctors and social workers deemed it appropriate that my daughter be moved closer to home and to more appropriate support outside of hospital, however the clinician overseeing her care has ignored their recommendations and that of the judges at a formal tribunal informing my daughter that she is going to relapse, and this without any grounds or evidence to support this statement. The same doctor took away my daughters once a month home leave away from her less than 24 before she was due to take it. - he knew the devastating effect this would have on my daughter but went ahead anyway -a cruel and wicked act. The doctors and staff should be held accountable for their failings - Nothing positive comes out of this hospital in fact they set up their patients to fail. The cost to the NHS - a £1,000 per day per patient !

Was not visiting this place but drove into car park by accident and was charged £60 for the pleasure. I appealed to them as I had an appointment nearby and it was an honest mistake, said they could not help? I appealed to parking eye who act on their behalf, they did not even read it and quashed the appeal. For someone already suffering from depression this did not help!

I Got attacked by a staff member Health care Worker and I got Physically assaulted with my jaw ending up being dislocated on the low secure. Then I got moved to the medium secure for doing nothing wrong when I was attacked! It wasn’t even provoked! Most of the staff are so unprofessional and only care about the money! Luckily I was discharged and got out of there and I will NEVER be going back ever!! This place NEEDS to be closed down!! Staff bully patients and other staff!! I personally think that some of the staff are more ill than the patients!! That’s all I have to say on this!!

I would not recommend Chadwick Lodge in particular ISLA ward.The environment is unkind, with in general, unsupportive staff. It is a herd culture with no room for individuality.Staff can be cruel, treating people very badly.The visiting rooms are unwelcoming and unkempt.I regret the day my daughter went there.