Shake House

We spent £65 due to the service they offered but that was a waste of moneyFerrero × 2 all milk no chocolate blobs of milk or ice cream, 3 biscof the same, strawberry smoothie all waste of moneyNEVER AGAIN.... KEEP AWAY UPSET STOMACHS.......

Ordered cookie dough from uber eats. Looks like the staff ate half my strawberries and their chocolate sauce ran out. Don't order from here take 1+ hour to deliver few minutes down the road

Not worth it very slow in delivery were 30 minutes late. They do not answer there phone so there was no way of contact. The mint sundae came melted all leaking. The driver knocked door put bags on the floor and ran off. Definitely will not be ordering again

Absolutely terrible service I just received from this branch! I ordered from Just Eat and I just received the order and waffle sticks are all undercooked and raw, missing ice creams and extra toppings which I didn’t order and wrong sauces and didn’t add any cutlery?Clearly you need to hand write for them what to do and how to make the order seriously this is not done, messed with my mood!

Delivered in 2 hours, very late. Ice cream missing. Milk shakes weren't labeled so didn't know which was which. No strawberries. Waffle was cold. Waste of £26

The desserts are nice but waiting time is quiet long, unfortunately it’s cash only which is kind of a bummer. Staff wise it definitely needs improvement, the men are very nice and polite, but the girls working there for some reason are rude and disrespectful, heard them argue plenty of times arguing and swearing in front of customers giving bad name not only to the business but also the religion, the fact that they kept their jobs there is literally shocking, the manager better figure out how to tackle their behaviour and maybe that will also speed up the dessert making, on another note, I noticed most of not all staff are very young, I imagine the owner doesn’t want to pay much to the staff so it’s probably a money saving scheme which to be honest nothing wrong with it, but some of the staff act very very immature, maybe it’s time to let go of some staff members and replace them with someone more mature and capable of work… 4 stars only for the guys that sorted out my order, but if not them then I’d give 0 stars.

Polite, respectable staff. Provided excellent customer service, offered us free karak chai. Food was made in a good timely manner. Food was good just the ice cream was a tad runny than expected. Overall will definitely be coming back.

The ice cream sundae was amazing! The waffle was nice but a little undercooked but overall was still good! Also had a hot drink which was lovely! I would definitely come back!

Great customer service food amazing cookie dough is definitely one of the best in walsall double chocolate chip cookie dough my favourite one aswell as Lotus milkshake great combination of Lotus and white chocolate sauce so good that I can't drink a Lotus shake without it, Recommend 100% fair prices probably on the cheap side nowadays with £5 per milkshake value for money clearly