Revolution Spin

Terrible service, waited 40mins at the reception to be seeing.Scamming people through bookings to make extra money. They claimed they have terms and conditions on their website about bookings, coming late or not being able to attend a class which was a total bullocks as they don't mention much about alternatives if you're not able to make it to the class.Never going back to these guys and I would happily support my local business that does pilates reformer training way better than these guys.

Fab classes. Addicted. Thanks Gail!

Love coming to Rev, love the classes and all staff are amazing & so helpful!

Love this place!! Always guaranteed a good workout

All instructors are good and you have a good variation of exercises. Great class with Alex, she didn’t just make you work hard through the class but got you to do a proper cool down at the end.

Misleading information about membership renewal. I was told by a team member on reception it wasn’t an automatic renewal. I decided I did not like it, as the equipment for spin is very old, so I wouldn’t renew. This month they took £60 out my bank account, I emailed explaining the situation. I was told it was in the small print, fair enough, however the response was cold and lacked any actual customer service - very disappointing!

Awful. Purchased a pack as a present however the classes never shown up in the app. I have then asked if they could look into it and they have now told me they have expired" although theyve never appeared in the app? How can a pack of spin classes "Expire"?Absolutely mental."

Great atmosphere, instructors are so good at what they do and very approachable.

Started coming to revolution pilates 3 months ago after getting to midlife and never having done any exercise and I can honestly say it's the best thing ever. All the instructors are absolutely fantastic, love it!Thought I'd update my review...Well when you buy credits for the classes you get a certain amount of time to use them, heaven forbid you run out of time as I found out. I had personal stuff going on and had to use up my 2 remaining credits withing the week. I had already booked 3 classes and couldn't fit in the last 2 so I emailed and asked if I could extend the expiry date by 1 week. The response was not what I expected, it was sharp, cold and with no compassion at all. They refused, so I made the decision that after spending just under £500 in 4 months that I would not be spending anymore of my hard earned cash with Revolution Pilates. Disappointed to say the least, that their customer service let them down as they have lost a loyal customer.

Not great classes and don’t give any refunds, regardless of how far in advance you cancel your session - this isn’t at all clear on the website