Penguin Dry Cleaners London

Shady business operations. They never mention they don't take cash under £15 until pickup. They acknowledged it only costs them a few p, but insisted on charging me an extra £1 just to use Visa for a £7 transaction. Dodgy dealings to say the least.

Very poor customer service. They overcharged me for the dry cleaning when it was ready to pick up and didn’t inform me about this before. The owner isn’t bothered about this and said that they don’t care as there have other customers to serve. Highly unprofessional and rude behaviour, would not recommend!

The guys are great, mend anything you want. Cash only below 15 bob but there's a cash point in Tesco. Opening hours ideal.

I took a white jacket covered in red wine to Penguin, and they managed to get all the stains out, on time, and at a very good price. Friendly and helpful. I will take my dry cleaning there from now on.

Service is very poor!! They quote a price and charge you a lot more. The owner is very aggressive, rude, arrogant and doesn't really know what customer service is. Make sure you get the quote in written when dropping off. Wouldn't recommend at all!

Always excellent, reliable service. Often the dry cleaning is done much quicker than anticipated. Reasonable price. Can recommend

Been using these guys for two years. Not only have I never had an issue but am always greeted with a smile. They also have an in-house tailor that is a very handy plus. Keep up the good work!!

I have been taking my dry cleaning and repairs to the Penguin dry cleaners in Clapham South for the last 6 years and I have always been extremely happy with their service. The guys in the shop are very friendly and helpful too. I’m sadly moving out of Clapham, so I will no longer be able to visit them, but I really could not recommend them enough and will miss not having them as my local dry cleaners.

Dropped suits off on Saturday. Was told I couldn't collect them the next day, would have to wait until Monday evening. Doesn't exactly strike as being the advertised Same Day Service""

DO NOT GO THERE!I brought in a black dress that I had only worn twice and they completely ruined it. It seems like the temperature they used deformed the dress to the extent that I cannot wear it anymore. First, they didn't even have the decency to tell me. Second, when I complained they said it was a manufacturers issue and not their problem. They were rude and did nothing. I asked to be reimbursed but again they said it was not their fault. The dress was perfectly fine when i brought it in and after their service it was unwearable! So, yes I do think it is their fault and i would have liked to see them take some responsibility!VERY BAD SERVICE