DAD- Domestic Appliance Distributors

Terrible not even 1 star but had to give 1

Excellent company,very courteous efficient staff, wish I had found then much sooner, been dealing with them for over two years with no problems whatsoever. Their pricing helps us as independent retailers to compete with the multiples. B.B. DG13 0JH

I arrived early they got me straight on a bay to tip very friendly staff cannot ask for more.

Really quick to unload however the unloader has a bit of attitude

Used to buy appliances from this company as a retailer but then had a bad experience with their customer service department, would never use them again and the mark up with their items is literally pennies anyway

Horrible service, facilities for drivers are a disaster, toilet is a bio hazard, very dirty and no soap and toilet rolls, the place is just a disgrace! I saw cleaner places in a pig farm!

I applied for a job with this company by hand delivery of my CV prior Xmas and waited for a reply. My CV has my details to include a mobile number and email for contacting me. I had applied for a position as a forklift driver and also applied for work via employment agencies. I applied for FLT driving work via First Personnel in Worcester who are looking for FLT drivers and I was informed that DAD did not want me as I don't fulfil their criteria as a forklift driver. Why am I being told this through an employment agency in Worcester when DAD received CV prior to the position of a forklift driver and don't have the common decency to reply via email, post or ring me when I have been applying for work everywhere in Gloucestershire and Worcestershire as a forklift driver with experience. What criteria do I need when I have RTITB FLT and IPAF licences? I am obviously over qualified to be considered for employment which should be a blessing to employers.

Easy to find and enough rom for 44t but staff got bad attitude

DAD have turned into the WORST appliance distributor ever. Firstly ordering: If you can actually get a delivery booked in, you're lucky the van turns up on the day its meant to. You are even luckier if the stock isn't unloaded already muller'ed. And that is assuming what you have ordered has actually been correctly picked/loaded. I think in the last 25 deliveries, 3 have been problem free. And then theres the returns farce. You have to pay up front for a replacement, before they will collect anything damaged, failed on install or faulty in warranty. And good luck if you bought special deal products from beko or hotpoint that was refused stock by currys or john lewis, because the manufacturer wont initially touch it under guarantee, and then you have another fight on your hands.I have now amassed a collection of FUBAR goods equivalent to £2500 of credit from LG, Gorenje, Montpellier, beko and hotpoint that DAD literally bury their head over, make excuse after excuse about not receiving uplifts, and then eventually refuse to issue credits for once the timespan has surpassed 6 months.I have been dealing with the company for a long time, initially they were good - had a wide choice of brands and allowed competitive pricing against the sheds, but now they sell to the sheds, and often a special priced deal to me at the start of the month then becomes a stock disposal deal on appliance direct 3 weeks later, who will then flood the market at my buying price.I don't think I have met anyone in the trade who can say a good word about this outfit, and after the appalling way I was promised last week stock that i had been allocated would definitely be delivered this week (because it couldn't be done earlier because lo and behold their van was apparently full) for a landlord but then being told today it had been cancelled because it had not been taken, and if i wanted it still my order was going to cost me £108 more, i felt thoroughly conned. I will only be using them as a final resort where other distributors cannot supply, and to be honest, the choice is so poor now, that wont be very often!PS 1 star ONLY because i have to, to post this!

Appliances ordered on friday delivery was meant to be within a few days but not for nearly a week. Driver never turned up, sat looking out window. Rang company and they drivers lied and said he's knocked, now can't deliver again until next week. That'll be 2 weeks I'm stuck without a washing machine and cooker, I have a child and have already lost a day's pay as self employed, for no reason. Despicable service!!Driver making up lies!!