Domino's Pizza - Lancaster

Just nasty folk. They missed nachos from my order, and then claimed that I was lying to get more free nachos. Their word against mine, couldn’t get anywhere.

Too much tomato sauce in the pizza, tastes very greasy.

Decent pizza but crazy expensive if you don't get it through a deal. The prices for standalone items have gone through the roof which means I limit myself to days where there's a 2 for 1 deal. The price is much better if you collect.

My lodger ordered a pizza and Nacho's for delivery from the Lancaster branch last night. We both spent the day going to the loo. It's the only thing we had the same. Not good and obviously won't be ordering again.

Great tasty pizzas! Bit pricey but the food quality is unmatched. My kids saw the predator which looked fantastic and they was excited to have him/her deliver our pizzas but got let down when the hat had changed on delivery :(

Great service. Managed to fulfill a large order of 70 pizzas in an hour and helped load them all up in the car. Thank you

If I could rate with 0 stars, I would - not a Karen and normally give places the benefit of the doubt. I have a medical condition that means I am gluten and lactose intolerant. This means that dominos are normally accommodating - I have travelled most areas of the UK, and ironically its my local dominos that has caused an issue. I normally order a gluten free, lactose free Ham, pineapple, mushroom and bacon pizza. This normally costs me between £9-10 but I know and trust it is safe to eat. This particular branch refuses to serve me and directs me to the app which I have explained multiple times does not accommodate for my dietary requirements. As a result, they have lost a valued customer as they are not willing to make simple adjustments for those living with difficult health conditions. I would specifically inform those with Coeliac disease and Vegans to avoid, as they clearly aren't aware of the requirements or safety measures they should take to ensure customers are able to consume their products without repercussions.

I have been waiting at Dominos to order my food for about 10 minutes only to find out that I had to raise my voice to get someones attention to order my food. My friends and I were asked to wait another 10 minutes for the food to be made, which is perfectly fin until we all get our food, except one of us who waited an extra ten minutes just for someone to come by and tell us that she’ll be receiving her food a bit later because they messed up the order. While waiting we noticed that one of us didn’t get the drink we ordered and when the question was raised they asked us to pay extra for the drink that was already ordered. Once our friend finally got her order (waited about 30 minutes for a medium chicken pizza) our pizzas had already gotten cold and my nachos soggy.

This place was never great to be honest but today the service went from poor to absolute dogshite almost overnight; nearly the entire staff team has been replaced by poorly-trained immigrants with next to 0 efficiency. Caused a severe asthma attack after almost missing my bus due to waiting 30+ minutes for just 6 doughballs (an extra 20 minutes *after* the order tracker said it was ready for pickup). NEVER going here again!!

Ordered a pizza with tomato base, but they gave me a pizza with BBQ instead. It might not be a big deal to some people but I quite literally can't eat the BBQ sauce base without being sick. I also ordered cookies, but they didn't show up. Waste of money; waste of food.