Carphone Warehouse

I purchased a phoneI was told that my payment had not gone through and needed to go through the payment againMy payment had gone through and was charged twiceNobody at Chaul end lane is answering the phone now so I have a massive inconvenience of having to go to the storeThis kind of service is really not acceptableLet’s see if I get my money back

Friendly professional staff. I went in for storage device. Helped immediately and cost was excellent

Went to Currys Luton to look at some smart watches no-one seemed to be interested despite asking for help twice. Eventually someone came to me, when queried about prices was surprised that the store will not match their own website prices left the store thinking I would purchase direct from manufacture or online as it seemed to me that store staff are not interested in wanting to sell.

This place has many good products with the various ranges of mobile phones and other related products.

Very poor service, nobody answers the phones. After 55mins I gave up and bought the phone else where.

Very disappointing customer service. Never thought that services could be like that! Very rude customer service staff and attitude of them. I ordered a phone about months ago and was told that will receive in two weeks but now more than month I contacted to customer service team and they told me it might take another 2 months as they don’t have that product in hand. My question was why they provided the date when they don’t have in hand or can’t deliver on time. I wanted to give a gift for Christmas that’s why I ordered on November but now they saying it might be delivered on February! How could you trust a company? The customer service assistant and her manager gone rude. And their words was that they don’t bother about it. Their expressions are Either wait for it or cancel it. What kind of service is it? Dose it sense anything? Very very disappointing. Never recommend anyone. Customer service staff name was rhea and her manager as said joyce..

I didn't even want to give this store one star, I've been into the luton store twice over the last couple of weeks and both times the service has been shocking, I used to go there all the time to get a new phone but will be taking my services elsewhere and I will also be telling my family to do the same thing. The staff members were both rude and when asking Amran a question about the difference between the phones he looked at me as if to say I was stupid and walked away. I'm not sure where you get your staff from but you really need to sort this out.

Terrible service there. Staff didn't help much, discourteous and unprofessional. At 4 o'clock, with an hour before closing I've been told it's almost closed now

I think the service years ago was better. A good store for shopping for electrical and electronic tools. Reasonable prices