FoneDoctor

I have now used fone doctor several times. They have repaired an ipad, replaced the keyboard on my macbook and now replaced the screen on my iphone X. Everytime I use them they have been great, offering advice on the problem, providing a fixed price for the repair, completed the job on time. All this with great and friendly custmer service. They are very professional and friendly!

The staff here were very helpful in sorting out my cracked screen (Galaxy S6). It took a while (1 week) as the people they use were very particular about the replacement screen being good quality and they've done a great job. My phone was returned without and scratches and in perfect condition. The staff kept me up to date with the progress. A very happy customer.

Took my iPhone 5c in thinking it needed a new lightening connector. I didn't have an appointment and the lads were really helpful and sorted me out immediately. They could have given me a new connector at £30 but they were having none of it. They cleaned it out, and it's as good as new. No replacement needed and saved me a lot of money. I will always go back as I trust them and they know what they're doing. Before you shell out money needlessly I suggest a visit for advice is well worth it.

My iPhone screen was completely smashed from the bottom corner, but they did a fantastic repair job! It did cost £90, but they fixed it in only half an hour, and they recommended a screen protector for an extra £5 in order to save me spending that much again. It's only been a few weeks, and the protective glass layer is already scratched, meaning my phone screen is not! I never write online reviews, but the service was so good I just had to!

On vacation, iPhone 12 new screen required, 140 quid, 10 days later, no Wi-Fi or blue tooth. Screen keeps asking for genuine apple screen and not to let substandard people repair it !All they ask for is to unlock your phone and extract all your personal data !Staff are unqualified, way below tech knowledge, old and out of touch ! Asked for money back refused, i have reported this business to the Newark trading standardsThey also have another shop in Lincoln, with unqualified staffPop up shop at best !AVOID TERRIBLE!They should go back to flipping burgers in a lay by

Use anyone but these, took my phone in for a new screen, £40 cash and done straight away, wonderful, after a day noticed bottom corner was loose buy still worked, thought i'll take it back next time I pass, few more days and the screen goes completely. So I take it back and they say it's a faulty screen and needs to be sent away for testing. Test centre rings me and it's my fault and I have to pay for a new screen. I've broken an 'inner screen' apparently. Most likely in my view is they left a screw under the original screen when the fitted it and won't admit it, this caused internal crack. Avoid or end up paying double.

Visited today to see about a phone repair.Wanting to charging £120 I was quoted for a £200 phone. Which I can buy refurbished for £140.Upon leaving your store I Googled your website, looked at the repair online and it states £99. Extra chargers if a strip etc was needed (if I clicked on it would be more etc) Well none of this is needed as its just a broken screen.So can I ask why you was trying to charge me £21 extra in store? Thankfully I left and went around the corner and got it fixed for £60 and was given a phone screen protector for half price.

I have used FoneDoctor (Newark) a couple of times. 18 months ago I used them for a replacement battery in an iPhone 5s (quick service and a good price) and the phone is still going strong. And again recently - really helpful advise on replacing a screen on an Apple watch.

I offer you the star just so I can leave the comment that you don't deserve it. Employees do not respect customers, speak ugly with them and do not give all the information you need. Personally, I was told that will cost X price to fix 2 tablets but when I came to pay they told me that it will costing me 3 times the price. It is not worthwhile to waste your time with them. They don't respect the customers and they speak very badly with them.