William H Brown Estate Agents Kettering

I would strongly advise anyone looking to sell a property to steer clear of William h Brown. My experience with them was a complete disaster, and I regret entrusting them with such an important transaction.Lack of Communication: Throughout the entire process, the estate agent seemed disinterested and unresponsive. Phone calls and emails were rarely answered, and when they did respond, it was often days later. If we had to talk to them we had to turnin their office as nobody would answer.Unreliable and Unorganized: displayed a complete lack of organization , nobody seems to know anything.Numerous attempts were made to contact our assigned property agent, Lucas, without any response. We found out Lucas had left the firm only after I had to visit the WH Brown office ( as nobody answers the phone or replies on the emails) and no one had bothered to inform us or assign a new agent.Our property's valuation was reduced by £10,000 WITHOUT our consent or prior knowledge. And other plenty numerous things they have done to us.After writing a formal complaint that had to go thru the property Ombudsman they finally came back to us , but we ended up the contract them finally.I had to write this review as even though more than a week our house is not on sale anymore with them ,. the “ For sale” sign has not been removed from our property despite multiple calls .As a property owner, I believe I have the right to decide when the For Sale" sign should be removed. However

William H. Brown in Kettering sold my house within 48 hours after being in the market.I will definitely recommend the Kettering branch for any property services you might need.Chris W

I was exceptionally pleased with the way the duo of Enio and Evie supported my quest to secure a place! Have used quite lot of property agents but their support was. Quite outstanding! Hope and pray it stays that way else improve more! Thanks for your care!

I was recommended to use Willian H Brown and right throughout the process of finding suitable tenants for my property the agents were genuinely helpful and up front in every way. I had no problem at all with their thorough and professional approach to quickly securing an agreed tenancy with the right-minded tenants.I can only recommend their services to anyone who wishes to either sell or rent their property. It was a pleasure to engage in business with them.

Robin the mortage advisor was fantastic ! Great knowledge and worked entirely based on my best interests. I would absolutely use Robin again. Si

Enio and Alanah helped me find a house for rent. Good good service, very happy in my new house.

The team at William H Brown have been fantastic over the last 18 months, as for different reasons we had a long period of tenant leaving and sale. They stayed diligent throughout and were responsive and went the extra mile in a number of ways to check things and move everyone along in the process. I completely trusted them. Thank you especially Emily and Tim - you were awesome. Have a great summer.

Evie has been the most amazing agent. She has gone above and beyond for us from the very beginning to now as we are still settling in. Very particular, very professional and responsive. Efficient and effective in every way. Services and responses are timely. Wish all services was this smooth and effective. Evie is an asset to the company and will effect massive growth as she is compassionate about customer services.

Most of my interaction with WHB were with Ethan. He was extremely helpful and informative when I listed my property for sale. I had a clear understanding of what the offering is and this made decision making very easy. Unfortunately the market hasn’t been great and as we are still happy in our property I made a decision to withdraw my property from selling but wanted to make sure I give a big shout out to Ethan and the photographer too he was great ⭐️⭐️⭐️⭐️ Thanks guys

Great experience! Completed within two months with no issues! Robin was great with my mortgage, would 100% recommend!