Brindley Twist Tafft & James Solicitors

I was recently involved in a very complex and stressful purchase that dragged on for months. Luckily for myself, help was at hand through my excellent solicitor Diane Latham at BTTJ. Diane persevered with myself and the purchase through some very challenging weeks when it appeared that that the purchase was imminently going to collapse due to ongoing delays that were out of our control. She was patient and understanding and always on hand to offer sound, expert advice and go the extra mile to get the purchase completed- for that I am very grateful and would highly recommend her services. She is a credit to both her profession and her company and we are already working together on the next purchase.

Diane was recommended to me by a lovely lady who sources properties for investors.From start to finish Diane & her lovely assistant Sara have been very helpful, professional & dealt with matters very quickly.This property purchase has been the quickest I've encountered!Diane also took the time to see me in person to explain everything to me as the lending company is not a mortgage company & she wanted to make sure I understood everything & was happy to go through with the purchase.She actually cares that her clients are fully aware of exactly what they are committing themselves to.Fantastic service & I will recommend Diane to everyone.Thank you so much Diane & Sara!

We would like to say a big thank you to Diane Latham , conveyancing dept, very professional , always communicates and hard working to get the completion dates completed on time . Thanks Diane we are so grateful Michelle & Gavin Downes

I experienced a particularly unpleasant and relatively complex divorce, it was dealt with by Ms Kate booth and Ms Dawn Heaton in particular, the other side were decidedly unprofessional and unnecessarily aggressive as this should have been a relatively passive negotiation, by adopting this strange position it ultimately caused huge unnecessary delays in their silly “Rumpoleesque” attempts to extend proceedings, no doubt in my mind to increase the likelihood of a increased final invoice and were clearly operating way beyond their pay grade trying to promote “unsuccessfully’”their pretentious capabilities, their unprofessionalism was highlighted and made even more blatantly obvious by the contrast with my side who were the exact opposite, BTTJ were the consummate professionals and did everything to keep my charges and ultimately final invoice to an absolute minimum, they worked with me to help me through this extremely stressful process especially Nikki in the finance department and Nikki in the conveyance department, they were not the cheapest nor by any means the most expensive, my final invoice was more than I anticipated at the start of proceedings, but after 2 years of hard work I would argue they were excellent value for money which equated to approximately 2.5% of the final settlement, they worked very hard to get me a very fair settlement indeed, I would strongly recommend their services if you require total professionalism, in this case I most certainly received a more than satisfactory final invoice, and I was kept up to date at every stage of the process as to the potential costs nothing was hidden, incidentally the court process also added to huge unbelievable and in my opinion extremely unreasonable time delays, of which were completely out of BTTJ,s control, but they did everything to negotiate around these issues as best they could, in short a first class service,! Many many thanks to them all.

I contacted BTTJ with a medical negligence claims when I was still grieving and being thrown medical jargon about my fathers unexpected death.They were open and honest and helped me understand the options but also the limitations of a claim. They were there throughout the hospital investigation and inquest to talk through outcomes and explain medical and legal implications. It made a difficult and unknown process easier to navigate.Sadly, and not through the fault of BTTJ, the payout was lower than we’d hoped but again this was fully explained, challenged and other options explored.I felt fully supported throughout the process and trusted their judgement and experience. The best outcome for us as a family was to get an apology and BTTJ were able to get this formally for us which gave a sense of closure. Thank you for all your help.

As an estate agent, you want your clients to use solicitors like Mark Cooper at Brindley Twist. Very efficient, great communicator and everyone who uses him, rates him very highly indeed.

Brindley Twist Tafft & James handled the conveyancing of my flat sale in Nuneaton. First class service and kept me informed of all the developments as the procedure went on. Mark Cooper and Mohammed Kasujee were excellent in explaining all the steps and documentation to me. Louise Langstone was very nice to be in contact with for any queries I had. Mohammed was very good to the point of dealing with the last day of the sale on the phone to me at gone 17:00 as the other parties legal side were a bit lagging, that is a very polite word for the term I would have used! I would highly recommend this company to anyone who is in need of their services. Thank you team, regards Pat Banks

Recently purchased a new build house via BTTJ Balsall Common. Kate Weston was our conveyancer and she did an outstanding job. Kate was both approachable and professional; she was very responsive and gave detailed and authoritative advice. By far and away the smoothest transaction we have experienced and very competitive fees. Would happily use again and highly recommend - flawless customer service.

In November 2017 we requested from BTTJ and specifically from Mark Cooper (Solicitor Conveyancing) who was recommended by our broker to handle our first new house purchase. Mark has really completed the whole work package (investigation, contracts, issues and our concerns, 3rd parties involvement, issues with the bank) in an exceptional, professional and very efficient way and delivered our completion date 2 weeks earlier. People like Mark who work hard really from start to finish, worth gold as he was always helpful while paying attention to the details. He always kept us informed, while he was always very friendly and we had excellent communication. We are both grateful to Mark for his service, and we definitely recommend him without second thought. Again Mark, million thanks. (Theo and Alex - 1st December 2017).

I was recommended to use BTTJ by my local mortgage broker and I'm very happy with the conveyancing that they provided for my house purchase. Solicitor was Simon Grindlay and legal secretary was Tyler Wilson. Very grateful for an in-person 90 minute meeting with Simon as well to go through all the searches and other paperwork and get his advice. Communication and responsiveness to queries was good throughout. Would definitely use them again.