Royal Mail Group Ltd

They tell lies when updating tracking stating delivery wont be completed as requested, when no person has requested this. Royal Mail happy to leave temperature controlled medication on a delivery sorting office floor over the weekend. When you call he number they don't do anything.

This is supposed to be a quiet period according to your web site I have so far been waiting to speak to someone for 14 minutes now 16 and still haven’t heard anything but annoying music played over and over. Will put you through as soon as an advisor becomes available .this must be a lie.

Open Saturday - quick and hassle free when I needed to collect.

Until recently we'd had the same postman - Craig - for years and he was excellent. We got post every day, Mon-Sat. Now local routes have been consolidated"

Terrible, 1st or 2nd class signed for - makes no difference, all late, can be traced to salmon springs sorting office from where they were sent but once there they dissappear for days until delivered.Possibly the worst delivery company in the world.

When the regular postman in my area is on holiday we have an elderly gentleman who is obese and walks with a limp,he told me that the round was too big so he split it into two days. That's all very well but I am disabled and housebound. Unfortunately I was scammed so my debit card was cancelled. A new one was sent but didn't arrive in the five days I was told so I rang my bank. They told me I should have received it by the Friday, because of the delayed delivery I didn't receive it until the following Tuesday. How was I supposed to buy my groceries online because I can't get to the shop. I wonder how many other disabled people have lived on one frozen meal when a carer comes for half an hour midday and no evening meal or breakfast when we are told it's care in the home not a care home!

Open 2 hours on Monday... 2 hours Tuesday... Closed Wednesday! What is this an 80 year old retired bloke doing a bit of work on the side?? Absolutely unbelievable.

I am awaiting 2 packages posted 3 weeks ago. One package reposted. Still not received anything. Had a parcel picked up from me to be delivered. Picked up by a white van. Obviously no postman delivering that day!!

Rode all the way here because apparently its open. I'm soaking wet only to find that it's open only until either 10am or 2pm. What use is that to absolutely anyone

I am very disappointed by the letter deliveries in my area.When our postman is away on holiday we've not been getting a service for 3 days, this happens every time. Please organise a replacement for when he is away. Although posted in plenty of time mother's in my area did not receive their cards until the following week because our postman was away.