England & Co Solicitors

Good service

One of the poorest experiences I have had with a solicitor in all my life. So many mistakes over the payments of a divorce and my complaints have been repeatedly ignored by Chris Porter. I am still contesting an overpayment from November 2017 and have been forced to report England & Co to the Legal Ombudsman. *** update*** They tried to persuade me to remove the reviews as they felt it was unfair as they said technically I was not their client. The fact that I did not hire this company to oversee my divorce, I did agree to pay half the costs directly to them for a service provided by them. The issue was that after questioning the amount of payments I had made, I was incorrectly informed of the remaining balance. I paid what I thought was outstanding and after questioning myself, I checked my bank statements and found I had paid £60 too much. After numerous phone calls, I proved the overpayment by sending my statements to them. They decided to only pay half back and said it was my fault for not checking. The poor communication, false information, repeated failed return calls and the outstanding owed money that apparently I can do nothing about has left me advising people of my experience and persuading them to take their business elsewhere. I will definitely never use this company, ever!!

We have previously employed England and Co for the purchase of a holiday chalet and recently for conveyancing on the sale of our home and purchase of our new property.We were happy with the first conveyancing they did for us and had been totally frustrated with another family solicitor involved with my Fathers probate so employed Englands for the conveyancing of our property to sell and property we were purchasing.We found Sophia and Sophie proactive in their approach, helpful and were soooo much better than the other solicitors in our chain.Solicitors don't seem to like to communicate with their customers but Sophie and Sophia reliably came back to us with our queries and issues, answering them and sorting out any problems we had.....believe me, this is pretty unusual in our experience and a positive attribute.We had a few reasons to contact their Martham office and were always happy with the response and the way we were treated and would employ them again without hesitation.

I have been advised that there is a new manager. I am sorry to say that the services now offered have been reduced.Would no longer recommend this practice.

Excellent Martham branch, very lovely helpful lady on reception., an impressive practice.

Excellent service