Airport Express West Midlands Ltd

Prompt ..professional and drivers very courteous. .value for money recommended and fully aware of flight times even if delayed waited 2 mins on leaving airport bus arrives ..will use again

Great company get me to the church on time lol Airport Express by name super Express they should be called we have used this firm for our airport excursions for years they have never let us down vehicles are clean & the way they sound are well maintained BOOK PACK & FLY the one that counts AIRPORT EXPRESS p/s don’t forget to tip the driver haha thanks Barry for your loyal service

Excellent vehicles driver nice and smart turned on time and picked up on time would definitely use and recommend again

Comfortable minibus and great driver. Thanks for everything :)

Cannot fault service received yesterday . 8 seater mini bus booked for a ladies afternoon outing . Arrived on time and collected us back for return journey on time. Courteous and friendly drivers . Great price. Would definitely recommend and use again .

Had the most awful experience, taxi did not arrive for our family holiday early hours in the morning. When I called them they changed their story numerous times, telling me a taxi would be with me in 10 mins. Eventually turned up 40 mins later, had to run across airport straight to our boarding gate. Was the most stressful start to a holiday with a 7 year old and 4 year old in tow. Will not be using this firm again...... unreliable DO NOT use !!!

I have been using Airport Express to take groups to various airports for 15 years. They are courteous, helpful, punctual and reliable. The drivers are considerate and never find anything too much trouble and the people I speak to on the phone are also most helpful.

Unprofessional service , never collected us from the airport- never answers the phone - asked for a refund and get fobbed off .. absolute shower !Warning ⚠️ do not use .. and do not pay upfront

Booked for our first family holiday abroad for a while. Was told we would need a mini bus as we had four passengers and four cases. Vehicle which arrived was a car...and not in very good condition. Driver arrived on time and got us there okay which was fine. However, on return journey the driver was not at the airport to collect us, despite knowing our arrival information. When I called him he said he was 20 minutes away...half hour a later he turns up...in the same car... with a boot full of car seats. We just managed to squeeze our cases in. Told us he was made to do a drop before us, even though the boss knew he was picking up 4 passengers all with cases. Can’t fault the driver I suppose. Needless to say we won’t be using them again!

Good service