St Helens Windows

Just had a front door fitted by St Helens windows. From start to finish choosing my door design and coming to measure service has been excellent. The 2 lads that came today were great did an excellent job and cleaned all up after them thank you would highly recommend

Terrible after service. My elderly parents spent over 10k with these yet when one of the windows started misting up internally, the person taking the call said my parents had to pay a call out charge plus labour. This was 3 months after install. I then called to explain their guarantee, to be told by a snotty woman to read the small print and they had to pay. Dreadful way to treat your clients

Fantastic customer service from the very start to finish. Enquired about an Orangery in August time and the friendly and helpful sales rep visited, provided us with drawings and a quote with no pressure to agree there and then and was given time to think about it. We did agree to it and signed the contracts and given a rough 8 week lead time before works could begin. We were delighted when we got the call roughly 4 weeks later that building work was going commence. All the trades that worked on the orangery were friendly, reliable and extremely well skilled. The build was essentially completed towards the latter end of November with a few minor snags that were rectified following conversations with the after sales support team who again were really helpful and got everything sorted for us really quickly. I would highly recommend St Helens Windows and will most certainly use them for any future home improvements.

Thank you Jordan and Tyler for doing an excellent job putting my new window in. They where polite and friendly. Cleaned up after themselves and left the place spotless. Very pleased with my new window. Also thanks to Ben who came out and gave us a quote . Again polite and friendly and answered all our questions about what would happen throughout the process of ordering a window with them . Thanks again .A job well done .

So after having my house broken into (9-8-21)I surfed the net to try & find the most local & reliable company to have my patio door replaced.I came across a few companies but St Helens Windows were without a shadow of a doubt the better with regards to positive feedback.I knew post re-opening of trades after lockdown there'd be quite a bit of a wait which I was happily to do and in all fairness they gave me a very accurate window of waiting time & updated me throughout that period.Even this morning Chris & Ryan arrived as previously stated at 9am on the dot and wasted no time in getting down to work,when finished they explained in thorough detail the job they'd done & the locking system on the door.All in All excellent service throughout & the lads were very well mannered & polite.Highly recommended!!Thanks againPaul

The guys who came out did a great job. They were thorough and happy to answer any questions, very courteous and tidied up after themselves. We had a great experience with St. Helen's overall and would definitely recommend them and wouldn't hesitate to use them again for future jobs.

Bit of confusion between myself the supplier at the start of the project but all sorted and delivered on time as agreed. Really helpful team on sales and delivery. Everything arrived together on time and in great condition,l. Great price and a quality end product, mine was a supply only conservatory pictured

Starting from Gary and the liaison for my quote and contract - it was all perfect. Got the best price out of all the other companies and also the fastest production time. Initially we liaised for 2 days installation, but when the engineers came on the day, they had it all done for 6 hours. It doesn’t get any better than that! Both Gary and the installer guys (didn’t get the names, sorry) were absolutely kind, friendly and extremely professional. They even offered to take some of my commercial waste (residual from renovation) which saved me a trip to the recycling centre. The widows and the framing are absolutely amazing! Everything was taken care of with great detail and professionalism. The guys even cleaned after themselves both inside the house and outside. I am definitely using St. Helens Windows for all my future UPVC projects! A massive thank you to Lindsay in customer service as well, for being so prompt and kind when completing my payment. THANK YOU ALL! (I would have left a 10 star review, but there aren’t that many on Google)

To the person saying 'the person taking the call said my parents had to pay a call out charge plus labour.' I can confirm Lindsay the phone receptionist (at this company St Helens Windows not some other with a similar name) has told me the same thing despite the response denying it's company policy. They ask £65 call out to address any work under warranty apparently.