Family Dental Care

Thank you so much for the fantastic job you did on my teeth Cosmin - you made me feel so 'at ease'. I can smile confidently again! (You are such a good dentist!) Lynne Wallace, Aghadowey

I have been attending the new dentist Cosmin Musat, he's a very pleasant gentleman. I've been having alot of work done and he's done a great job, makes you feel at ease, very professional. I would highly recommend.

I've been with this practise for 7 years have seen dentist come and go never had a bad experience with any of them and I've had different work done. Today was a upper wisdom tooth removal with a new dentist doing so and I must say he is ace started at 3 and had it out not even 15 minutes with a bit of cleaning waiting on my mouth to go num 3 hours later and you wouldn't think that I've had the tooth removed in all honesty he's great at his job with a great personality. My oldest son had two wobbledy 1st teeth he's ten and no problem to the dentist had them out and my son came out smiling. So this is why I'm giving 5 star where it due

Unfortunately the practice has had a high turnover of dentists and at some points none. This massively impacts availability.Due to the chaotic disorganisation our family of 5 weren't seen during covid which is understandable, however poor service carried on during the subsequent year.My son was soon needing a referral to orthodontics which we gave up on getting from here, and our 11 Yr old girl couldn't even get an emergency appointment for toothache. We ended up having to pay for her to be seen privately at the ballymena family dental care because there were no dentists at the ballymoney clinic.At one point an appointment was made for us over the phone for a check up, we booked off work and school but when we turned up we were told we weren't on the appointment list with no real explanation. When we tried to book another one, the receptionist said there was no dentists again and it could be next year!With no other alternative, we had to move to a new dentist in limavady.We were finally sent a check up reminder from this practice recently, however a short time later were sent another email saying to ignore it, as it was sent by mistake!We will be continuing with the new dental practice.

Would not even give 1 star if possible. The clock in the waiting room is 10 minutes fast. My son and I were 5 minutes late and we were told we were too late and would not be taken!!! When we got back to the car it was 7 minutes past our appointment time!!! Absoloutely disgusted. I may have slightly understood if it was busy but the waiting room was empty!! We are changing dentist.

January 2015. I don't like having the bottom of my mouth pulled whilst cleaning my teeth for tartar.Her assistant was pressing a vacuum tube down hard in my mouth too.This made me uncomfortable and my mouth ache.They wanted to give me an injection to numb my mouth but i refused further treatment.The Dentist stated whilst holding a syringe for protection that by not having treatment fully done would be like smashing your teeth in by falling on your face and recommended that i saw another dentist in the practice.This is a sort of threat.I have never experienced this with dentists in my life time until now. This is abuse of patient care,I don't recommend your services.

Edit: new dentist was amazing and her absolutely amazing dental nurse. So kind and caring. Sorted all problems pregnancy brought to my teethWaited 1 year for an appointment finally got one, to be told it was never booked in properly.Took a bad tooth during pregnancy as was so sick and now totally wrecked. In agony all the time.Place is a joke.Avoid

dentist appointment to-day at Family Dental Care and it was a most satisfying experience -from receptionist to Dentist and Assistant -they were caring ,considerate and I reccommend this Dentistry to everyone- many thanks to all.

CHANGING DENTISTS!!! Normally arrive on time and the dentist is 10 minutes late for us but today arrived 3 mins late and the receptionist told us we could not be taken although the dentist was free and no one in the waiting room!! Do NOT recommend, constantly cancelling appointments!

Highly recommend Cosmin Musat very gentle and efficient, doesn't do every bit of work in the one sitting!