SAS Daniels LLP

My husband and I appointed SAS Daniels to help with the legal process that involves buying a house. As first time buyers it was very important for us to understand the process and make sure we asked the right questions. We were hoping to work with a professional firm capable of delivering a good service, however our experience with SAS Daniels has been arduous, stressful and disappointing.Exchange and completion took place a couple of months ago and we have moved to our new home, however, we are still waiting for documents to be sent to us. This should have been a very easy and straight forward exchange but the process with SAS Daniels has been very difficult since the very beginning due to very poor communication, carelessness and lack of attention to detail. We want to avoid other buyers feeling the same way and that is the reason we are writing this complaint.During the purchase process there have been several big mistakes that didn't cause further issues thanks to us being on top of things and reading everything very carefully. Just to offer a couple of examples: our names were spelled incorrectly in a significant number of legal and binding documents, and the mortgage deposit figure was mistaken because our solicitor hadn't paid attention to the last update. We have paid for this service and therefore we understand it is their job to ensure that everything is well done, checked, double and triple-checked if necessary.Having moved to our new home a month ago I shouldn't have needed to write this review but to today's date we are still waiting for a document they promised would be sent 2 months ago. I have been chasing every day this week and I have been told every single time it will be sent before the end of the day, how difficult is it to attach a document to an email and send it to us?I am quite aghast with this whole process, I find it completely unacceptable and I wouldn't recommend this firm to anyone I know.

We've recently sold & purchased a property using SAS Daniels as our Solicitors.I can not speak highly enough of the service and support we have received in what was far from a straight forward sale & purchase.Nothing has been too much trouble, questions and queries and have been answered quickly and efficiently and we've been kept up to date with progress throughout the entire process.Special mention for Laura who worked her socks off to get things done for us, we can't thank you enough for going above and beyond for us.I wouldn't hesitate to use SAS Daniels again or recommend them to family & friendsThank you for everything :)

Recently bought a house with the help of Natalie Beard and Jo Moss. Natalie was always quick with replies and helpful throughout the whole process. Really recommend and if I need any more help from any solicitors I’ll definitely be using them again.

I am currently buying a house the seller is using this company. They have been awful with communication to my solicitor. Waiting days and days to reply to the basic enquiries, we are now less than a week away from the completion date and can’t exchange due to there lack of reasonable requests to to effectively deal with quite simple matters. Simply put avoid them and insist no part of your chain uses them.

Great service, very professional. I wouldn’t hesitate to use them again. Thank you for your help

I'm extremely pleased with the service I received from SAS Daniels. My solicitor was always very approachable, knowledgeable, helpful and professional. My situation could have been very stressful and upsetting but my solicitor made the whole experience stress free. I had full confidence in her capabilities and felt she really understood my needs and opinions. I wouldn't hesitate to recommend SAS Daniels to anyone who asked.

Received an excellent service regarding my financial matter, I felt valued and listened to. All my questions were answered with clear explanations. All forms of communication were great and it was never too much trouble to meet face to face if required. Would recommend and use again.

We purchased a property without a chain which was mostly trouble free. All communication was professional but we did have a slight delay as the address on an important document was incorrect. On the whole we were pleased with the service

Cheryl was fantastic throughout the whole family court proceedings. It was a tough, lengthy experience but Cheryl was there every step of the way always on hand with clear direction and direct approach.I also used SAS when purchasing my house and they were very speedy.Highly recommend!

Just completed on our first house today and natalie beard has been amazing!! Always quick on responses, always answered questions and has been brilliant throughout. Got the transaction through quickly and efficiently! Wish I could give 10 stars will highly be recommending them.Mrs Lloyd