Diamonds Factory

Found John very helpful. Helped us choose the right rings. Excellent service, very pleased.

Fantastic ring partner was ecstatic! Excellent service and great coms from Jon. Very happy customer

I'm out of the country and have been dealing with Jon over the last couple of weeks via email. He's been really helpful with my requests and quierys and would not hesitate to buy again through DF. Highly recommend! Thanks Jon.

Just sent the day trying to work out what eternity ring to buy my wife. After browsing for a while I had some questions about a couple of products and decided to jump on live chat.Though the chat software was a little buggy, I manage to connect with a guy called Jon who was genuinely a star. Answered my questions, worked through how the service worded for custom pieces, and even helped me out when my payment went wrong.Super helpful customer service and some great products. Very much recommended.

Jon and the team at Diamond Factory Southampton have been brilliant, they helped me design a perfect Engagement ring for my Girlfriend now Fiancé. always available when I needed help or had any questions with a quick response. 100% recommend.

Amazing experience - Jon was extremely helpful with helping me pick the most perfect ring to meet my criteria and budget

Jon provided us with exceptional service and made the resizing and collection of our ring a wonderful experience. Thank you Jon!