Formula One Autocentres - Grantham

Booking process seems straight forward enough.I am curious as to why full payment needs to be taken at booking stage.....so we'll see how the process pans out...

I picked up my car after a MOT noticed straight away a banging/rattle, but did not have time as I needed to collect son. I came back a week later and on my way a heat shield dropped of. They screwed it back in and told me the sound would stop, it didn't!I took it back again and was informed that the sound was due to corrosion on the exhaust. I was advised that they wouldn't have picked it up in the MOT is it is only a visual inspection and corrosion can happen at any moment. The advised me that it would cost £450 to fix.I went back a few weeks later after a friend had a look and couldn't find any corrosion but did find that the exhaust had damage consistent with damage from the lift. The new manager there had a look and told me that it couldn't have been the lift as there was no impact marks and that know one could be dumb enough to miss the hole in the exhaust during the MOT and when fixing the heat shield. I completely agree. No mention was made about corrosion. It wasn't until I asked about the possibility of fixing it via welding that they said it was possible.The problem started once I picked it up and they clearly missed the damage and was willing to charge me 450 for a job that ended up costing £60 from someone else.I drive my son in the car and am shocked. I will never use them again.I'm not sure if it is full on dishonesty, just plain incompetence or maybe its related to thick smell of cannabis in the air everytime I attend.

Absolutely brilliant, I had my wheel alignment adjusted elsewhere and the car felt awful afterwards. Took it into F1 Grantham for them to check and set up correctly, my car drives absolutely spot on again now. I can’t thank you enough!!!!

Apart from only putting 32 psi in to the new tyres instead of 36, and not stamping the service record, ok I guess. Although I haven't checked anything else yet.

Their FULL SERVICE" is a non-existent one.3 months later I've had to send my car to another garage only to find out that they never changed my oil (on-top of the nightmare that i had before with these guys)Don't trust this sham of a company. They will charge you the £215 for a full service and don't even do the minimum requirements. Ever since I took my car too these guys

Excellent and polite service. Hit a pothole and needed a new tyre. Was fitted within 20 mins as a walk-in. Would recommend to anyone.

So I don't really know where to start with this.I needed an MOT doing and thought I should get it serviced at the same time. Got it booked. Dropped off the car. The manager doesn't have the most friendly or welcoming tone in his voice. But doesn't matter, I'm just here to get my car sorted, they said it would take most of the day. Fair.They phone me up during the day saying it passed its MOT but there are some advisories. I asked them to get them fixed while they have it. This is totalling up to around £550 (repairs + MOT + service). An hour later. I get another call from them saying that they also need to fix the rear wheel springs, they forgot to check them during the MOT and it would have failed the MOT if it had been spotted.I was confused why they would admit that. I mean, bonus points for honesty but does no fill me with confident in their work. I asked why it was missed when doing the MOT and they said that it's just hard to spot and they only noticed them when replacing one of the tyres which is on the advisory.They didn't have the springs so I had to take the car and wait for them to get them. The unfriendly guy said that he would call me next week when they have them.Roll on next week and no call, I chase up on a Wednesday and turns out that the unfriendly manager was on holiday and the guy on the phone didn't know much about it. I explained the situation and he immediately got defensive around the MOT and them missing the rear springs, again claiming that its hard to see them so that's why it was missed" (still

Online booking was easy. I was attended to swiftly on arrival at 8.30 The MOT and service were carried out by early afternoon and I was phoned to say the car was ready to collect. Very competitive price and I am satisfied so far.

No problems with the job or billing. Took an hour as expected, but I couldn't get on the free Wi-Fi (which I have on previous visits) and staff were unable to advise.

Very helpful and friendly staff. Reasonably priced. Would definitely recommend