Point Zero Trampoline Park York

Absolutely amazing time! Our first time at the park and we loved it!Was very very clean, staff were extremely polite and helpful and happy to be there!Will definitely be going again this week.Would definitely have brought a monthly pass if it was available!

Had a great time with my 3 year old today ; huge thanks to the young man working there. He was absolutely wonderful, entertaining my child and encouraging him to have lots of fun. Thank you, would not have been half as fun without him.

Fun for the kids. Pretty cold if you're just sitting and watching. It was very quiet when we attended so there was only one member of staff trying to cover the trampolines, the cafe and the entrance.Food and drinks are available in the cafe but as I stated, there's no heating so it's cold just sitting.

We went for my daughters birthday party. The place is great and the kids were shattered after a great time. The staff that handle the bookings tried to suggest our party wasn't paid for when in fact it had been paid for months. They had muddled us up with another party on the same day but they had given us all kinds of info about this other party to try to confirm it was indeed us. That's doesn't seem safe. I wouldn't want our details involving money speaking about with strangers. This was our main complaint. Since we went last time with my son for his party they've added a soft play part. This was a hit with our party goers

We've always had a great time here. We go as an organised event with a charity. We got the deal that had pizza and chips to have after the bouncing. The staff were so great and helpful.

Went with kids aged 5 and 8. Going early on a weekend ensured a quieter atmosphere. Yes, a little expensive, but it even got our sit-down-gamer kid moving. Parking is plentiful too! We will be back!

Booked a session for my son and I and arrived at the correct time to sign in, session was due to start at 10am. At 10.10am the queue was almost 30 people deep with two members of staff and no one else in sight. My son is autistic, was wearing ear defender's and clearly struggling with the unanticipated wait to sign in. We got fed up and left the queue and managed to get the managers attention. Giuseppe, who was abrupt, lacked any empathy and flatly refused to help or accept we should have a refund as my son could no longer attend the session as due to the wait his anxiety was through the roof. He refused to explain the complaints procedure and refused to give me the directors name (which I have figured out for myself!) Absolutely horrendous experience of a business who clearly doesn't care about their customers and only about profit.

My daughter went to a party here. There is lots of space to run and bounce about it a lot bigger than I expected. The cafe is on the 2nd floor and overlooks the whole play area from one end. Great as a parent to keep and eye on the kids.The food for the party was good as well Chicago Town pizzas and Rollover hot dogs.

Just had my daughters 4th birthday. Amazing staff, really helpful and friendly, so thanks Paul, Megan and Jasmine! Great venue and the pizzas are really great too. Will definitely be booking for next year !