Cooper Green Pooks

I'm surprised to read the negative reviews posted on Google regarding Cooper Green Pooks as my experience was completely the opposite. In fact, there is no way that I would use any other agent. I have used other agents in the past and found that they were nowhere near as professional, courteous or hard working. Chloe in particular worked very hard to secure a purchase on a property for us while at the same time, pushed to get ours sold in very good time. She was considerate about the viewers that she sent and kept me well informed with productive and useable feedback. The valuation that we received was practical and it was clear that Dan and Hamish had done their research of the area and we got the price they advised. The photos taken of the property were miles ahead of the comparable properties that were advertised with other agents and the house was presented beautifully online as a result of the care and time taken by Dan. Sarah in sales progression was also wonderful, nothing was too much trouble and she always responded promptly. Overall we are so impressed with the service we received both selling and purchasing from Cooper Green Pooks and we can't recommend them highly enough. They have an excellent reputation and certainly work hard to live up to it. Thank you all the team.

I wish to give my heartfelt thanks to all the team, especially Chloe for all the help and the professional and friendly way she dealt with the sale of my property. She put me at ease the whole of the time. I would recommend Cooper Green Pooks to anyone starting out on this journey.

Cooper Green Pooks have been great, a very professional service from start to finish and always helpful and friendly. Special mention to Will Atkins who was always on hand if we needed anything. Would definitely recommend as one of the go to agents in town. Thanks again.

A heart felt thank you to everyone who was involved in the sale of my property (Chloe, Sam, Becky, Sarah and Hamish), and a extra big thank you to Chloe who I mostly liaised with. Both Chloe and everyone at Cooper Green Pooks were so lovely, supportive, reliable and professional. From the honourable valuation, to gorgeous photos of my property, to bringing in buyers and negotiating on my behalf. At no point did I ever feel pushed into accepting offers, it felt like what was best for me was their utmost priority, which is a breath of fresh air. I definitely recommend using copper green pooks when selling :) x

I recently bought a house through Cooper Green Pooks. A huge thank you to Sarah for making the whole process straight-forward. She was always so quick to come back to me and the communication was transparent and consistent - nothing seemed too much trouble. Becky was also fantastic and extremely helpful at the beginning when I was putting my offer in, so thanks to her too. I will definitely be recommending Cooper Green Pooks in the future.

We want to thank Ellie, Chris and the team for their utmost professionalism. Having worked with them before we had no hesitation in asking them to assist in letting our property. As we are away owners" they took the stress out of the whole process. Collecting keys on our behalf

Excellent agents. Couldn't have been more apologetic when email correspondence had gone awry. Anything is sorted within 24hrs, with my landlady in South Africa. Thanks to Will Guy Ellie and the team.

Appalling, very lacking in detail to attention when it comes to their customers.Yes your clients are a priority when finding them tenants , but as paying tenants we should also get good customer service. A say in things and some respect.Some of us are moving businesses into these properties, spending alot of money and undergoing stresses of our own and the last thing we need is to go unheard and to be disrespected.Take responsibility for what YOU have sold us. You want us to take responsibility as your customer , the least you can do is acknowledge your own doings.

We have been using the services of CGP for over 10 years; for letting and sales. They have been superb in every way from regular communication, to negotiation skills to being hands on, sorting out issues with the properties. They work very well as a team and have always been incredibly efficient in the jobs, often going over and beyond every expectation.In fact, everyone we have dealt with at Cooper Green Pooks has always been professional and genuinely friendly. I have had no hesitation recommending them to anyone in need of a reliable and trusted estate agent.

We have worked with Cooper Green Pooks for about 8 years (after they were recommended to us through a close friend), and in that time we have bought a property and also let property through them. They have been fantastically helpful throughout; always happy to share their extensive knowledge of the local market; provide a really good service AND at reasonable rates. They (esp Ellie) have found us wonderful tenants - and we highly recommend them. Thank you CGP!