Mountbatten Hampshire
32 Reviews
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
About the Business
Mountbatten Hampshire | Mountbatten Hampshire was formerly known as Countess Mountbatten Hospice. Most of our work takes place in people's homes across Southampton and large parts of Hampshire. Our expert teams provide 24/7 support to patients living in their own homes and on our inpatient unit at our hospice in West End, Southampton. We also provide self-help and bereavement support. We have six shops - located in Weeke (near Winchester), Romsey, West End, Hedge End, Above Bar Street (Southampton) and Shirley. Each year, we must raise around £10 million to continue providing our services; we hold fundraising events throughout the year and we are grateful to our amazing local communities who give donations and support through volunteering.
Contacts
Call Us
+442382548810
Botley Rd, West End, Southampton SO30 3JB
Hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Sim Kaur
19.03.2024
Mountbatten Hampshire
My Grandad was in this hospice and was very fond of Linda and Donna! Two very lovely ladies! The staff altogether were brilliant and extremely supportive. A tranquil and peaceful place. Thank you everyone!
Vanessa Smith
03.01.2024
Mountbatten Hampshire
Fantastic Staff .I spent 9 days here with my Brother inlaw who we wanted to spend the days he had left in comfort.I couldn't of been happier all the staff go above and beyond there roll here.I stayed with my brother inlaw 24/7 nothing was too much for the staff.Also spending so much time there you meet some wonderful families all going through the same thing its comforting.Thank you to each and every one of the staff here .My love and heart goes out to each and everyone of you .R.I.P. Dean Smith.Love you Ness xxxxx
Christine Jay
31.12.2023
Mountbatten Hampshire
My darling daughter died in January and the care she got was wonderful, also the way the family were considered
Maria Linford
22.12.2023
Mountbatten Hampshire
Lovely place. All staff volunteers. Teas and snacks provided by staff. So voluntary.When myself and colleagues bring people in we always stop off for Tea and donate money
debbie clancy
21.12.2023
Mountbatten Hampshire
Lovely hospice with a peaceful and caring environment..providing a high level of care. Thank you X
The Chumps been dumped.
21.12.2023
Mountbatten Hampshire
Truly carring staff that did everything possible to give my dearest friend Zoe, dignified, thorough and gentle nursing towards the end of her awful cancer. Every time I think of the CMH it’s with admiration at the work they do.Thank you to everyone that works and volunteers there, you do an extremely difficult job to the highest of standards.Stuart Cole
Lyndsey Rowe
18.12.2023
Mountbatten Hampshire
We had an appalling experience with very uncaring night staff, I raised a complaint with the director of nursing but we were never apologised to. We were also told all sorts of things, to prevent any further occurrence of our horrible treatment, would be put in place but it didn't happen. There are some wonderful staff there but sadly spoiled by a few heartless ones who make such a difficult time so much harder .
Tamaris Ayles
17.12.2023
Mountbatten Hampshire
Poor experience with outreach team, lack of care leaving my friends husband to call out in agony. Refusal by DNs attached via the hospice to come out a give medication to calm him as they were due back 4 hours later and refused to come out twice in a short period of time.As myself and the wife of patient are nurses it was suggested we give opioids . An unprofessional suggestion . No help given for 20 agonising days ,except one night .His poor wife is an emotional wreck , and will never get over this experience, her abiding memory of her husband will be these last few hedious days.No duty of care given on information on funding . How could you buy in fast track care if you're not told your entitlement and the funding is not supplied quickly?
Louise
16.12.2023
Mountbatten Hampshire
Unfortunately our recent experience of the mountbatten hospice was not a good one. We did not find the atmosphere welcoming to family and loved ones. Some staff members were very caring and supportive but others seemed to look apon visitors as an annoyance and inconvenience. Nightime care was unfortunately less diligence than during the day.
Sarah Alexander
16.12.2023
Mountbatten Hampshire
Excellent staff providing high end quality palliative care. Tranquil setting with lovely gardens and a nice space for family time.
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Botley Rd, West End, Southampton SO30 3JB
Mountbatten Hampshire