Alexander Russell Estate Agents

From making a phone call to enquire about one of his properties, to then end up buying it as well as selling our house through Russell, has been as stress free as it comes. It was clear from that initial phone call that Russell’s approach as an estate agent is very different from the usual high street brands. Russell handled all parts of the process with great consideration and attention to detail. Moreover the role of Kirsty acting as a link between all parties involved proved to be invaluable. We will have absolutely no hesitation in recommending the service that Russell offers to anyone thinking of selling their house.

We are writing this review while sitting in our lovely ‘forever home’ and we owe this to Alexander Russel. Not only did Russel help us sell our property at the best possible price, but also supported us in purchasing our ‘dream’ home. The service we received really can’t be described as anything but above & beyond!We were very anxious at times during the buying and selling stages with the many ups and downs it can bring, but Russel remained positive, calm & practical throughout.Communication was simply outstanding throughout!We can’t thank Russel enough & would highly recommend Alexander Russel to anyone looking for an honest, professional, friendly and family oriented estate agent who really provides an outstanding service.

From valuation through to completion, Russell was there to help with any questions. The video and photos were superb. Knowledgeable and professional, Russell's approach and manner is different from the corporate estate agents. Kirsty kept us informed and was pro-active when any issues occurred. Nothing was too much trouble and on hand throughout the process. Many thanks.

Russell has exceeded my expectations beyond words, his staff and him are not only very professional, efficient and courteous, they are also very thoughtful and accommodating throughout the whole process of buying my home. Russell has been there for me every step of the way right till the very end greeting me on a Sunday morning to hand me the keys to my new home with a gorgeous bouquet of flowers. If I ever need to work with an estate agency again, he will be the one! I recommend him and his company wholeheartedly for your every real estate needs.

Selling our house with Russell has been such a breath of fresh air after previous experiences of estate agents from larger companies.First and foremost, Russell actually speaks the truth and genuinely seems to care more about your sale than his commission. Honesty and trust are not two words one would usually attribute to an estate agent-but there you are!Russell has been available 24/7 to answer all our questions and Kirsty kept us updated to ensure a seamless completion.I would not hesitate in recommending Russell and his team to anyone. Thank you.Su Handley

I have sold several houses over the past ten years and have not - to be perfectly honest - had a high opinion of estate agents! When I decided to sell my cottage - a unique property - I had four agents round to value it and for me to see how they operated. Always interesting…. I decided on Russell as soon as I met him and to say I made the right decision is an understatement! From the beginning he was likeable, professional and honest & I engaged him fully confident that he would sell my property for the best price in the shortest time. He did. In TEN DAYS! Everyone who looked at the details was knocked out by the photos and really, I can’t fault any aspect of his work. When a survey was requested very late on in the procedure, Russell dealt with it for n the swiftest way and facilitated a really smooth transaction. I have no hesitation recommending his agency to anyone, but especially those with a character property- you won’t regret it!

I don't usually write reviews but feel the help and advice we received from Russell and his team should be acknowledged.We have recently moved into the area, and Russell was the agent for the sellers. Our own agent was worse than useless, and it was Russell and his team that did the chasing up etc for our own sale, updating and advising us regularly.I feel the service provided by this agency far exceeded the standard which seems to have become the norm in this industry.Oh and the welcome card and bottle were very much appreciated.We wish Russell, Kirstie and the team continuing success...they deserve it.Kerry and Bill

I've recently bought a house for which Russell of Alexander Russell was the estate agent. Even though I wasn't his client Russell could not have been more helpful and the whole transaction ran smoothly as a result. From start to finish I was impressed with Russell's attention to detail and work ethic. His agency is a breath of fresh air and I would recommend anyone thinking of selling their home to give him a call. Thanks again Russell!

Russell is Efficient, knowledgeable and says it as it is. He does not spout words you want to hear, I would feel confident to buy a property from him. My house sale with Russell Alexander was smooth and hiccup free.

We completed on our home today and the purchase went smoothly down to Russell and Kirsty’s skills and expertise. We found Russell and Kirsty to be kind, honest, helpful and compassionate which is unusual for estate agents going by our past experiences. Russell was so different in his manner and approach. Their effective negotiating with the top of the chain estate agents and all solicitors meant everyone was happy. We will only use Alexander Russell in the future as arranging the viewing then offer to completion has been a pleasure from start to finish. Thanks again for helping us to buy our dream home and then meeting us at the property with our keys and an unexpected gorgeous bouquet of flowers just added to the excitement and wonderful experience of buying our dream home with you. Thank you Russell xx