Cascade Pools E A Ltd

I have just received my new RV5400 Pool robot and I am very happy with the speed of delivery (only ordered yesterday) along with the helpful advice Cascade Pools gave me. The device has been in the pool for an hour and already saved me many hours of cleaning. Thanks again Cascade.

Cascade installed our 5m x 12m outdoor swimming pool earlier this year.The process was seamless with Lynne coming out to do a site visit and advising us on the options, processes and providing some sketches for us to submit with our planning application. Lynne also assisted us in dealing with the questions raised by the council’s planning department, always coming back to me within a matter of hours.Lynne was able to get our swimming pool installation done within the timeframe she had given, in fact slightly earlier. The construction process was explained to us very clearly and we were kept advised of each stage as it happened.Garry & Owen handled the majority of the construction process and were wonderful to deal with. Two lovely guys who were always extremely friendly and clearly enjoying their work whatever the weather. They would always let me know when they would be here and would always be here when they said they would.Garry is clearly a swimming pool construction veteran and we felt like we were being given excellent advice and were in very safe hands.Our pool has been up and running for a few months now and everything has been working perfectly. We had a couple of questions for Garry and Lynne following the commissioning of the pool and they’ve been very quick to get back to us with advice on cleaning processes etc.If I was in the market for another pool I wouldn’t hesitate to use Cascade and I would certainly recommend them to friends and family.

Brilliant.Such helpful people.Have built a DIY pool.They supplied all the bits and answered all my questions which made the job so much easier.

What a fantastic company, old-school service and super professional. Gary and his team work long hours, are considerate and gave us great advice. Lynn was clear, concise and again, great advice right from the start and nice people to deal with. Very happy with my pool and would highly recommend them! James

I visited this company while looking for a new company to maintain my pool. I asked for a quote and Lily was incredibly rude and unprofessional. Will not be returning and I will not purchasing services from this company. Do not recommend! (Also - as you can see from their response to my review and many other people’s reviews, they are incapable of receiving criticism and act unprofessionally as a result.)

I cannot comment but I have never used them but apparently from what I have heard from they are great at dealing with Customers and they give great knowledge and ability to help all Customers out. That fr my families opinion not my sorry for the any inconveniences this may have caused

i came here once and i would love to come agin! their products are so cheap compared to other brands!!! Best pool business in suffolk!!

Lynne and Garry and team worked hard through cold, wet winter months to install our beautiful new pool. We're so pleased with it.They were professional, positive, friendly and value for money. I would highly recommend.