Baby 2000

The service and range of products were fabulous.My husband is a wheelchair user and we were given super helpful suggestions for what car seat and pram would make our lives easier.

Service was good until we had issues with both the pram and carseat we had purchased and they refused to take any responsibility but blamed the manufacturer. They said we had to either contact the manufacturer directly or wait ages for a response via them meaning when our baby was born we were left without a pram for ages. More recently we had an issue with our car seat and the woman I went in to see was so rude and unhelpful and said the problem was my car and had no helpful suggestions, strange as they fitted the seat in my car and didn’t mention this issue then! Wouldn’t go back!

Terrible service make sure not to purchase anything in advanced for a baby because you’re not even aloud to exchange anything after one month which is ridiculous and not even stated on the receipt!! Considering you buy and prepare in advanced for a baby!! And the lady on the phone is so rude and argumentative it’s disgusting, I wasn’t even asking for a refund just to exchange and even pay more money towards something else!

Absolutely love this shop the girls that work here are so helpful can not thank them enough.I love my pram so much and will be back in the future I drove all the way from North of England and I dont regret it.My pram arrived today built it up and I fell in love with it again my baby boy is here in 3 month I cant wait, thank yous so much for being so helpful with the emails the phone calls and the super efficient service absolutely amazing yous are 100 % be ordering some bits online xxxx

An amazing shop with lovely staff. They fitted our car seat so well and quickly and stored our pram for months until we were ready to collect it. Highly recommend it. We live in London and much preferred this shop to a big store.

Popped here after booking an appointment to get some help looking at prams. The staff were so lovely and extremely helpful went above and beyond to help us! Would highly recommend visiting here if you feel overwhelmed with the choice of prams. It's nice to have a one to one session without all the distractions of the big stores. Service was excellent! Thank you so much for your help and being so kind!

Fantastic place to go, all staff are very friendly and very well knowledged, even the trainees weren't stumped by any questions. On a lot more personal level and the staff want the best for you unlike any of the big stores. A lot more deserving of your money and prices are great too. Plenty of selection. And offer free assembly, storage and fitting services which is amazing. Me and my partner have picked out our push chair bundle and will be making our purchase soon. Many thanks Baby 2000. Highly recommended. Wouldnt go anywhere else.

I have just bought a travel system from this shop and would highly recommend it to anyone. I visited three times to find out as much as I possibly could before buying, and the staff were really patient, friendly and helpful. They gave demonstrations of how the the travel systems I was interested in worked and encouraged me to try working them myself. After going away and doing some research I came back with questions, all of which they were able to answer and they did so honestly. They are very knowledgeable, impartial and did not push me to buy anything. They wanted to help me find a product that would suit my lifesyle and needs. When choosing a car seat they helped us find one that would be safest in our car and best for our needs. They showed us how to fit it and also checked that it would fit safely in the car before selling it. They also have really good aftercare. We will get free servicing on our pram and have been encouraged to phone them should we have any questions or problems. Prices are very reasonable too. If you're after brilliant customer service and a pram/stroller/car seat that you won't end up regretting buying then you really need to visit this little gem of a shop. Many thanks to all the staff who have helped us.

What a lovely experience had at Baby 2000. From the moment we entered the store we felt we were in very safe hands. The staff at Baby 2000 were able to give us such knowledgeable advice and fully kitted us out for everything we needed. We are absolutely thrilled with our Bugaboo Fox2, Maxi-Cosi Pebble 360 and nursery products, all at extremely competitive prices too! Thank you so much to both Laura M and Helen for giving us such a personal shopping experience. Laura was particularly helpful and patient in trying both the pram and testing the car seat in the car, she couldn’t have be more attentive. We cannot recommended Baby 2000 enough and will definitely be returning for everything else we need. Fantastic service!

Amber was absolutely fantastic in taking the time to demonstrate lots of travel systems, and showed great patience while I weighed up the pros and cons between two options. Then we moved onto car seats and the process began again! I cannot fault the customer service we received and I’m looking forward to collecting my travel system and car seats closer to my November due date! Thank you Baby 2000 and special thanks to Amber, she’s a credit to your business.