The Pendine Centre (CMHT)

Absolutely disgusted with this place my daughter's been a patient here for over 20 years! Because she couldn't make an appointment (because she had her 3 son's off Sick from school) she requested a phone call instead from the Dr, however no call came so two days later my daughter contacted them, they said they would get back to her,oh they got back to her in the form of a letter stating they had struck her off for not attending an appointment! My daughter is diagnosed bipolar disorder with possible personality disorder both of which she's medicated, my daughter's partner contacted the pendine, but because my daughter was in crisis shouting and crying uncontrollably in the background,the phone was put down on them! I will get this sorted one way or another but how can people work in mental health and not recognize a person in crisis when they hear it!

Shocking experience here. Recently hit crisis point, living with a BPD diagnosis and they just don't care. Can't get through to the doctor I've been seeing for the last 2 years, didn't think my last appointment was worth coming to so I had to speak to someone else weeks after hitting crisis point. And unfortunately, you can't make a choice to go to another service because I'm not in catchment... Its here or no support. I told them how I was feeling for months at appointments and they just didn't offer any help at all.

1 Star because you can't register lower. Absolutely shocking place if you NEED, and I mean GENUINELY NEED an appointment. Either a basic or EMERGENCY appointment, you will be waiting months! My friend is rock bottom and because I'm a fair few miles away I cannot help. Mental health often ends with the person making permanent choices when a little more help than NOTHING could have changed the outcome. These words will be blindly ignored but so many GENUINE PEOPLE who need help, and want help are falling into an abyss! Absolutely Shocking!

The staff are very caring and understanding, and no judgemental looks or comments.I feel they really get me and my mental health issues.