Leaders Letting & Estate Agents Worcester

I just want to express my gratitude to Sophie, who works at the Leaders Worcester branch. I although Sophie isn’t my property manager, she was more than happy to spend time out of her day talking to me and putting my mind at ease. Sophie truly is an asset to the team at the Worcester branch, and she made me feel heard and was really supportive about my current situation regarding my tenancy renewal. It’s so refreshing to talk to someone who treats you like a human being and takes the time to talk things through with you.Thank you Sophie. You were truly appreciated today !

So first time in a rental property after 30+ years of being an owner. From the very first enquiry at Leaders they have treated me with respect and understanding, they understood my needs and acted fast in responding to my requirements. My dealings with Lauren, Mark, Jennifer and Aimee have all been great, fast response times to and email or phone call, nothing seems to much to ask. If I was a landlord I’d want these guys managing my property portfolio and if you’re thinking of a rental property these are the people you can trust. Thanks team Leaders.

We have been renting from leaders since August and they have been very professional from the start. Aimee is our property manager and she has been especially helpful! Any issues we’ve had she gets resolved very quickly! I highly recommend them!

I've been renting my property through Leaders for several years, there is definitely room for improvements in some areas, and without doubt the service depends on the individual property manager. Good service by Neil currently, I've been dealing with him over the last couple of months.

Leaders have been great for me since I couldn’t let my house during Covid times and Aimee especially has been wonderful to work with. She is always available to me when I have questions or demands. Nothing has ever been too much to ask. I am really grateful for the work you have all done for me in regards to letting my rooms. Keep it up!

Bought the property through leaders so thought of renting it for first time through them as well. My dealing was mainly with Lauren in the beginning , then Alice and in the end with Thea. They explained me what needs doing to the property before renting it out and did everything I was told to and they had a look at it all and in the end Thea made it sure that it all goes through smoothly which it did. Thea did take that extra mile so that the things don't get delayed. Alice has been wonderful and so has been Thea in the end. Also the other staff members have been helpful. Would recommend it if somebody is thinking of renting the property.

Stay clear of Leaders agency – a masterclass in incompetence and greed! From the moment you sign their lease, you're in for a relentless onslaught of hidden charges and absurd rent spikes. In need of assistance with your flat? Good luck! They're as helpful as a screen door on a submarine. I've endured this dump for over two years, and every cry for help falls on deaf ears.The only time they'll ever contact you? When they want to bleed you dry with another rent increase. They're relentless – emails, calls, texts, you name it, all designed to wring out every penny.And their 'maintenance'? What a joke. They send this ancient handyman whose only skill seems to be smearing silicon on every surface. It's a slap in the face to any tenant expecting actual repairs. The agency is a farce, completely devoid of professionalism or tenant care. Leaders are leading in only one thing – being a complete and utter disaster. Avoid at all costs unless you enjoy being part of a tragic comedy of property mismanagement.

Leaders Letting & Estate has been a very wonderful agency to work with. Aimee has been lovely. Always available to pick up and solve our problems. I really appreciate all the support from all the customer services. Big ups

I want to express my appreciation for the outstanding service provided by Thea Meeks, my property manager at Leaders in Worcestershire. Thea's personal touch and dedication to service have truly made my experience exceptional.After some negative experiences with both agencies and tenants it is a major change to have someone I trust looking after my me and my property.Moreover, Thea goes above and beyond to ensure that all aspects of property management are handled with utmost care. Whether it's handling maintenance requests promptly or providing valuable insights into the local real estate market, Thea's knowledge and expertise are truly commendable.Thea's proactive approach to problem-solving is much appreciated. She anticipates potential issues and takes preventive measures, showcasing a level of dedication that sets her apart. It's evident that she takes pride in her work and genuinely cares about the well-being of both tenants and property owners.In summary, I am grateful to have Thea Meeks as my property manager. Leaders in Worcestershire is fortunate to have such a dedicated and competent professional on their team. I highly recommend Thea's services to anyone in need of a reliable and trustworthy property manager. Thank you for your support!

I honestly wish I was able to give more than 5 stars. Aimee is our property manager for the last two years. I cannot thank her enough for her amazing help. Aimee always goes above and beyond and has been extremely professional and always quick to resolve any issues. It made our experience with leaders so smooth. Couldn't recommend this agency more, the level of customer care, from Aimee especially, is next to none. She is an absolute credit to the company. Thank you Aimee!