Media Lounge

Working with Media Lounge, especially Lauren and Grace on testing, was a seamless and very easy process. They provided a fantastic insight into our existing site and all recommendations they provided we took on board and implemented. A very efficient pairing that provided fantastic communication and a great overall job.

Built a beautiful, functional, effective website linked to stock management software for us within the allocated timeframe.Been with Media Lounge for 3 years now, customer service is second to none in the UK ( trust me we have had many problematic web developers over the years) . Any issues we have ever had, any emails we have sent with questions have been answered promptly even on weekends!.Media Lounge work with you to fix problems in the most efficient, cost effective way possible. Plus they are all around nice, honest people.Feel free to contact us if you would like to discuss before making your decision.

Lauren and Grace are very professional. They run a full audit with test users to better understand where our Customers might struggle. So important and helpful to move forward.

Stepped in and liberated us from a rouge developer. ML are our 3rd developer and have help resolve issues with our old site as well as a much needed face lift.Currently in the middle of an M2 project and the team have really gone all out to ensure our site not only looks great is but what customers want.Couldn't recommend high enough.

We hired Media Lounge to carry out our CRO and UX audit. I can safely say that it was the most professional, thorough and insightful piece of work created by Lauren and Grace. They were a treat to work with and we are already started to see our conversation rate increase within a week of implementing the recommendations provided. I'd highly recommend their services and I hope to work with them in the future!Arsalan - Alyve Wellness

We (a large international e-Commerce site) wished to increase sales and revenue by improving our conversion rate.Because of the nuances of the market we operated in, It was important we partnered with an agency that understood our business and the relationship we have with our customers.Lauren, Grace, Jackson, and the entire team from Media Lounge understood this.Their tactics and optimisations were carefully tailored on improving the connection between our business and customers.Every opportunity recommended by Media Lounge was aligned to our business goals and demonstrated their expertise, knowledge, and abilities.I was impressed with their in-depth research, solutions, attention to detail, and most importantly; the resulting uplift from their efforts.They challenged us when we needed challenging, they addressed assumptions that previously impacted sales performance, and they introduced positive change for both our customers and our business.We couldn't be happier to have partnered with Media Lounge.

Media Lounge took over our Magento 2 site from another agency less than a year ago. Their whole ML team has worked tirelessly and successfully to resolve a large number of issues both with the frontend website and backend servers. We are excited by the ideas they bring to the table and look forward to working with them for the foreseeable future. I wouldn’t hesitate to recommend them, the whole team are a pleasure to work with and have a wealth of experience across a wide range on online subjects.

We had a Kick Off meeting with the Media Lounge team and found it very helpful and worth our time. It was great to understand expectations on both sides and start off with a clear plan. All of the questions were answered and everything was covered with great detail. We met all the team and feel confident in calling Media Lounge whenever there is a question that needs to be resolved.

Working with Amy and Marcus is an absolute pleasure, they are always so friendly and approachable and are an amazing extension to our team. Right from the start of our website build, Media Lounge have gone out of their way to help with any question I might ask (no matter how ridiculous!), and are always excited to take on new projects with us. Amy has gone above and beyond to bring new ideas to the table and help with our annual planning. I'm so grateful for your support!

Working with Lauren and Grace was a very great experience. The the CRO/UX report they provided was detailed, precise and very beneficial for my website.The devs at Media Lounge also fixed an ongoing issue with my email campaign which was great.I’m extremely pleased with the service as a whole and will highly recommend them to anyone!Wasim M.