Anytime Fitness Wellington

Rude unhelpful staff. Often treadmills out of order leaving just 1 or 2. Awkwardly placed equipment layout. Online class timetable shows ‘Not Available’. On one occasion a young staff member was eating curry/ strong smelling lunch with their staff room door open- the smell travelled through the whole gym which made me & others feel quite queasy.They were completely oblivious as they were stood in the doorway, back facing us, gossiping and gobbling away. I couldn’t imagine eating a stinky lunch at my place of work especially a gym?Additionally not once has a staff member greeted me nor smiled, or said hello/ goodbye which is shocking especially since this gym isn’t exactly cheap.Often they just stand around chatting, or congregate in their staff rooms, and look absolutely miserable when they do glance up at you. I actually do not feel particularly welcome here. Unfortunately myself and other members feel this is not acceptable- please address this!

Decent gym, equipment is alright for the size of the place however there is not enough if the gym is remotely busy. On the whole, the staff are very friendly, although the manager, Tom, is the furthest thing from friendly, helpful or understanding. As a company there seems to be little to no interest in the needs of the customer, and rather they seem to be only interested in taking your money, e.g I was told I’d have to pay £10 for a FOB that was stolen while I was training. Once subscribed you literally cannot cancel your membership, and any late payments whatsoever result in a £12 late payment fee that will not be removed regardless of your circumstances (i was in between jobs personally). After over a year of being a member, and being a member at many other gyms in the past, this is by far the worst customer service I’ve ever experienced and I’d strongly recommend another gym, as there are plenty in the area that actually value your membership.

Equipment works, good location , can't complain

Good gym. Friendly staff, well equipped gym.

It's a nice gym with the staff being really friendly as a whole but becomes practically unusable if remotely busy.

Good variety of equipment, a few different cardio machines and multiple of each and several weight machines as well as squat racks, barbells and multiple benches. Being an anytime fitness gym is obviously great to as it's open 24/7 as the name suggests. Great place

Great Local Gym, super friendly staff and modern equipment as well as great classes. I do personal training sessions with Chester which I really enjoy to help me reach my fitness goals. Having the flexibility to train 24/7 is also a great benefit. I also travel across the country frequently with my job, so being able to use my membership at other anytime fitness clubs across the UK is a great perk for me. I have been a member with anytime fitness since 2018 and have no plans of changing anytime soon!

Friendly place, great range of equipment and good space, very clean

I know this stuff is subjective but, having used the majority of gyms offered by the big names and some of the smaller ones I can honestly say this takes the cake...or protein bar...! The place is friendly and extremely well equipped. Downstairs you will find all the equipment you could possible want and a well spaced area for free weights. Upstairs there are more cardio machines and a great matted place to work on those abs/stretch etc. Upstairs also there is a studio where classes are held but if it's free anyone can use it. The staff are friendly and approachable and knew me by name before I ever met anyone - I like that personal touch.I have nothing negative to say -it ticks all the boxes.

Good gym, nice staff, has everything one could need for a decent workout.