William H Brown Estate Agents Newmarket

Susan OcConnor has been helping us (as first time landlords) and the process couldn't be any more smoother or efficient. She doesn't waste time and gives us clear no nonsense answers, she has also helped us find local electricians and plumbers. Incredible service. 10/10 would definitely recommend.

I have booked time off work to view a property. I met with a an inexperienced young man. He wasn't even aware how to turn on the water in the bathroom and demonstrate shower pressure. Didn't follow through and contact me to advise my offer was rejected. (Had not opportunity to go up if I wanted)The broker was supposed to call me to discuss mortgage options that never happened...so can't really say anything good about my experience apart from wasted holiday and 5hr in total in commute on the train going to Newmarket from London and back. To add to this amazing experience I am emailed properties outside of my price range... Also there was zero denying to the point that I wasn't contacted for 48hr since I made offer until I chased!! Has my foreign sounding email address had anything to do with this, very likely as other couple was given preference and extra time to run through their finances while I wasn't worth a text or a call to say offer too low/rejected!Branch manager did apologize unfortunately that won't help me purchase a property within my budget. Notes made for the new joiner that I had viewing with.. splendid! I wouldn't advice on letting new joiner do viewings alone!!!Do not recommend... hopefully this will be posted!

We had a very smooth and relaxing experience with Sue. Would definitely recommend to friends and family.

The lettings agent Sue helped us with our move into a property run by William H Brown. She was incredibly helpful and quick to support us with all of our queries. We felt really well -supported with all of the necessary documentation admin and when viewing the property she was thorough and well-informed. Excellent experience!

Our main contact has been Sue. She has been very helpful throughout the process, providing sound advice at our first meeting and some tradesmen contacts. She has been professional and efficient, keeping us up to date with the letting process in a clear and friendly way, and was successful in finding a tenant for our property quickly. Based on her knowledge and service to date we would recommend her to other property landlords.

Recently rented from here with Sue, the process was really easy and fast moving, sue was extremely supportive and provided everything I needed for a seamless move. Also just a genuinely lovely lady who did a great job, thanks so much!

We purchased our new property through William H Brown of Newmarket, we haven’t moved for about 26years so was a-bit nervous in making an offer on a property, we were so pleased with the way they have handled our purchase. We can’t thank Shaunie enough for her help keeping us informed all the way.We would also like to thank Rachel the branch manager and Patricia for their help and adviceGreat team and would recommend them if you are thinking of movingPaul And Wendy

If Carlsberg did Lettings agents they would be called Susan from William H Brown in Newmarket. Twice she has found tenants for me and she is brilliant. Friendly , professional and quick. If I could give her 6 stars I would

What can we say - Sue has been so helpful right from the viewing through to the moving in. She is always ready to give useful and helpful advice and always has a smile in her voice. We have never rented a property before but Sue has made the whole process quite painless. Thank you Sue and we would definitely recommend you to anyone who is looking for a property.

Susan was quick, efficient and very helpful. She answered all my questions. The whole process was smooth and everything I needed was done properly. Much appreciated and would highly recommend.