Tynedale Eye Clinic

The low reviews left, only confirms my experience here. As soon as I said I would like to escalate the matter the the local area team, which is like a body above opticians they kept saying I was rude. I was not rude in any way and all because I feel I have been definitley ripped off now as an explanation was not valid and I would definitely not be going into a store that lied about my character on the phone. I have paid for glasses that sit somewhere that puts the phone down and believe me I am not leaving it here as I feel something don't sound right to me.

Been attending Tynedale for years now and wouldn’t go anywhere else.With a warm, friendly welcome from Gwen Christine & Hannah, you’re treated with courtesy & respect throughout your consultation. I had the pleasure of meeting a different optician this visit, Mr Simpson, who after finding a problem, he did what he needed to there and then to save me going back, which resulted in my routine appointment running over by well over an hour. However this did not pose a problem for the staff as they were intent on reaching a conclusion before I left that day.I have just been to collect my glasses and as always I was met with a cheery greeting and a smile.I have, and would strongly recommend.Thank you all at Tynedale.

Just popped in today and wasn't very friendly shop.staff were not as nice as normal. Could not get any replacement frames to replace two pairs of Glasses. And would be nice to be greeted like the regular ladies........... am looking to go somewhere else even though I've been there since 2015.

Having just come from the Newcastle Eye Centre and in need of immediate attention I went straight to Tynedale Eye Clinic.i was swiftly dealt with by Christine who could not have been more helpful and attentive. She helped me to choose suitable glasses and I look forward to picking them up soon.Kind RegardsGeorge Pearson

My first visit to Tynedale eye clinic, I did not have an appointment and I was greeted by a lady called Gwen and she fitted me in there and then, Christine, Gwen and the optician Shahed were amazing help, will definitely recommend Thanks again.

The eye examination was comprehensive, and the optometrist took the time to explain every step of the process, making sure I understood the results and any recommended treatments. I appreciated the attention to detail and the genuine concern for my eye health.

The optometrist was pleasant and welcoming; he described in detail how the new device operated and provided excellent advise on how to manage my migraine symptoms by identifying their causes, among other things. I appreciated the receptionist's beautiful and cordial advice regarding my choice of frames.

Would highly recommend.... Everybody working here is very professional.

In conclusion, Concept Eye Clinic is a real find for anyone looking for top-notch eye care. They stand out in the industry thanks to a unique blend of highly qualified personnel, innovative technology, a patient-centered approach, and a dedication to safety. I had a fantastic experience with Concept Eye Clinic, and I heartily recommend them for all of your eye care requirements.