Tommy Sheppard MP Constituency Office

Great service and extremely helpful

I asked for someone for a call back none responded won't using them again

Tommy Sheppard is completely void of any sense of duty, integrity and - quite frankly - dignity.He was approached regarding extremely serious issues, affecting around 4 thousand of his constituents, that lead to someone's death as well as many other dire consequences.Mr Sheppard did not meet me personally. His assistant took notes and copies of several documents and files, then disappeared for weeks. When I went back to him he confessed he had shredded everything by mistake. He also said he was leaving his post shortly but would make sure his successor would contact me asap, to start all over again. Nobody ever came back to me.Months later I decided to bring this up with Tommy Sheppard himself. He made no apology for what happened. He was not interested in speaking to me and reduced the whole matter - something extremely complex that spanned over a period of 10 years - to offering help in obtaining some specific information from the police, without even knowing any of the background and its significance (as everything had been shredded).He then claimed things had been put into their electronic system before having been shredded. This begged the question as why his assistant had said he was no longer able to contact me because even my contact details have been destroyed. And what about the digital files I gave them? Had they deleted all the files by mistake too?I wrote Mr Sheppard a letter asking several direct questions about the above, asking for the transparency and accountability described by the Code of Conduct for MPs. He did not reply to a single question, saying simply that if I wanted to complain it was my right. When starting a formal complaint at Westminster, though, I quickly discovered that the Commissioner cannot look into complaints about the way an MP has handled an individual case or problem".That is why Mr Sheppard was so careless. There is nothing I can do about him making a mockery of me and my neighbors - the victims of serious crime - and Mr Sheppard knew that very well (the rules on complaints were recently revised

I asked help Tommy Sheppard Office for my personal issue. After taking notes for my case, Danny was from his office (and also everybody in the office whom were very friendly and helpful) - has helped and always replied in sharp. His advice has helped make my case solved. Thank you very much.