Kellys Bakery

Had bad service on 3 separate occasions. As a large work force we called and pre-ordered bacon rolls 4 days in advance, was told it was fine and when to collect, when i went in to collect i was shouted several times being told 'we shouldn't' be doing this' 'were too busy' i proceeded to apologize and say the ordered was ok'd the previous week and if there was a problem they could have declined. I then called a few months later requesting a large cake order, again when i went in to choose and collect i got the same reaction. Lastly i went in to buy 3 bottles of milk (there were 9 in the fridge) and i was continuously laughed at hysterically asking why i need so much milk, i asked is it not ok to buy 3 bottles, i got told 'we have just had a delivery' i asked again, can i not buy 3 bottles. i got asked what is it for i said its for my work, then the staff member asked the other 'is she allowed to buy 3' to which the response was 'i dunno'. So after being made to feel belittled, embarrassed and quite out of place i put 1 bottle back to then be told 'are you sure, i suppose it doesnt matter once its gone its gone' i said its fine ill go elsewhere to which she said 'thank you'. I would never have minded buying less however the way i was spoken to on every occasion made me feel very uncomfortable.

With just over an hour to close shop, it was disappointing to see the whole counter cleared of options, no bacon left, only three loafs to choose from. Well cooked baked goods and reasonable prices, but make sure to go early and probably not on a Saturday mid morning!

Overpriced garbageStaff are pathetic

Nice lady served me had a tea and two Bacon rolls tasted great

It’s ok, local and staff are friendly but I find it’s not as good as the Easters bakery in Costessey which has a much larger variety and stock of items.

Great fresh pies, bread and doughnuts, will definitely visit as soon as I can again

Great bread. Friendly staff. Highly recommended

Great selection and sandwiches made to order to. Great bunch and you can watch them as they make the bread and cakes etc. Nigel the manager is always rushing about but always cheerful.

Always a pleasure to visit, food delicious and fresh. A proper bakery like they used to be. Long may it continue.