Douglas & Gordon Estate Agents Kensington

We had a lovely time working with Charlotte White-Smith! She was very professional and helpful and even though my husband made a mistake with the time to meet her, she was so kind to reschedule quickly after. When she was away on leave, she also made sure a colleague, Hannah, helped us view a property. Overall, our experience with Charlotte and Douglas & Gordon was very positive! Thanks, Charlotte!

I worked with Olivia Barlow from Douglas & Gordon Kensington, and she was amazing from the start. Olivia was always responsive, thorough, helpful, and kind. She made the process of finding a flat far less daunting. From the moment I met her she was up front with all of the necessary information and constantly had great ideas and advice.I really appreciate Olivia's help in my flat search, and I would recommend her to anyone looking to rent a flat in the area!

Douglas and Gordon have been very responsive, professional and helpful in looking for a new home. We had the pleasure of dealing with Silvia who is not only absolutely lovely and accommodating but also honest and knowledgeable about the properties. She had no issues answering any questions we had with complete transparency and even gave us helpful advice about selling our own home. We will definitely be using Douglas and Gordon in the future and asking for Silvia again.

We had a great experience with Douglas & Gordon Kensington. Our agent Lisa was great and she helped us secure a flat we absolutely love. She has been very quick to respond, professional and very helpful. I can only recommend this letting agency!

Olivia Barlow has been exceptionally helpful to me. I only started looking for a property recently and already she has sent numerous options across. Me and the five others looking for somewhere to let are so grateful to have found an agent as attentive as Olivia. Everything we have asked for she has completed so promptly, and she has really helped put us all at ease. It is our first time renting a property in London but the process so far is going smoothly - solely due to Olivias hard work. I look forward to the continued search for the perfect property with Olivia, and I have no doubt she will find us exactly what we are after.

Amazing experience with Olivia Barlow. She is one of those agents who is very professional, knowledgable and responsive but not pushy at all. Exactly what we wanted from an agent! She really understood what we wanted and showed us only relevant properties so we didn't lose our time which we didn't have. We made an offer on the second property we saw without any pressure and the deal was done in 4 days! Everything went smoothly from start to finish. Thank you, Olivia!

We had the best experience working with Douglas and Gordon, but specifically working with Charlotte. She was so dedicated, and did not stop sharing flats until we found one that fit all of our requirements (and the list was long!). I cannot say enough about how wonderful she was throughout the process.

While searching for flat to rent, I approached Douglas & Gordon to see if they had any listings that suited my search criteria. Hannah was in charge of handling my account. She was very responsive and professional, providing me with good options that were within my search criteria even when I had made known that I was also using other agents and had viewings lined up. She welcomed calls and never did I feel I was a nuisance with my smaller budget. She will give you the time of day and not rush through the phone call (I know I was semi-rambling at one point) even if she has a busy day ahead.In the end I found a place with another agent but I feel I should thank Hannah and the team in this branch of Douglas & Gordon for really treating me as a valued customer.

Charlotte from D&G's Kensington Church Street branch was a great help in finding us a property to rent in the Holland Park area. She was very attentive to the things we were ideally looking for in our property search. Once we found the flat we were looking for Charlotte and the rest of the team got everything tied up in a very quick, painless and professional manner. Would certainly recommend!

The service that was provided from D&G was 1st class. Lisa, Olivia and Daisy have been really professional. They have been able to get me the tenants i wanted at the price agreed.They have been very fast and efficient with their service. Hopefully i will be doing more business with them in the future.