Sharps Fitted Furniture Kingston

Appointment scheduled, but disattended by the designer. I had to call the customer service twice to have a response to that. Apparently due to Covid they had to cancel the appointment. Despite having my phone number and email, no message has been left. Poor communication from customer service

The Sharps Designer who came to visit our house was so rude and he was behaving at us and he was reluctant to give a quote and was expecting us to pay advance on the first visit and he was asking to go for it.He was behaving very unprofessionalNot recommending to anyone

Very informative and no hard sell.

We had wardrobe built in our spare bedroom. The initial conversation and meetings were great of course they were selling something but once we’ve paid the deposit and most of the payment it just went downhill from there. First when the doors were delivered two of them were bent but they were still installed and the builder said he will order new ones. Never happened until they wanted the final payment which I refused to pay until they fixed the doors. They called to say they weren’t convinced that the doors were faulty so they arranged someone to visit and check which was ok. So they asked when I was free and I said for them to confirm - no confirmation happened they just turned up and of course no one was at home. So they tried from work and I’ve rejected their calls probably twenty times without exaggeration, only for them to let me know that they are door. Anyway finally they fixed the doors. What they don’t tell you is that they leave the rubbish behind. They left the rubbish in our balcony. So I called again to ask if they collect the rubbish and they said sure. The lady I spoke to asked when I was free and I said weekend and alas, they came on Tuesday. Of course no one was home and the lady who called had the nerve to say that their time was wasted and said I couldn’t have asked for a weekend since she was the one who booked this. And she finally agreed to schedule a weekend and said I had to take the rubbish out by wait for it... 5am! Ok! At that point I couldn’t even believe it after paying almost £3000 and that’s already with ‘20% off’ that that’s how they treat their customers. Just unbelievable i had to put the phone down!

Nice lady and beautiful furniture

Installer keep saying parts is missing for the bookcase, I need to wait for the delivery again and the installer visit again, but then i was told some parts is still missing.The point is I found the measure of the base is different from the floorplan of the survey pack illustrated. Now the half (and wrongly) done bookcase is sitting in my room with the other debris. CS is asking me for my patience but sorry who can sit still for the mess like this - and I've already been held up with extra time for the repeated delivery and installation and still unfinished and lost trust with them completely.Five stars price but such level of service - definitely not recommend this company. If you see their shop on the street and thinking of getting in - no, just run, for the sake of your money and your wellbeing

Very helpful.