Goldsmiths

I received excellent customer service at the Llandudno store and would highly recommend this store. The gentleman who dealt with me was very helpful and courteous and although I did not have a large amount of money to spend he treated me really well.

Amazing place to go to for my first serious purchase, get very well looked after, treated fairly even as a young man they treated me with zero biases, you can't ask for more than that, recommend it to anyone who's looking to be taken seriously and treated fairly.

I told Goldsmiths what I was looking for and they found every item and they were ready and waiting for us to look at. All the staff are very friendly and do not push for a sale so we felt very comfortable throughout. We do not live in the area, but we are more than happy to keep going back.

I was on holiday with my partner and we had seen an item of jewellery online that we were interested in buying so we went in store.Laura was very helpful and offered to order the item in for us as they did not have one in the store. It arrived the very next day and we were contacted by the store to go and collect the item of jewellery.Laura’s customer service was excellent. She welcomed us back in store and we were made to feel special we were invited to sit down whilst she went off to find our item of jewellery. She spend time with us as we tried the item on. The item was boxed and presented beautifully in a bag. I would highly recommend visiting this store.

I went into the store to collect some Clogau earrings which the staff had ordered in especially for me. I had telephoned the week before to check that they were in stock, they weren't but they sorted it all out and telephoned me as soon as they were available.Sylvia was really lovely and helpful and made my daughter and myself very welcome. We were given a glass of wine whilst we were there as well. The whole experience was delightful and really made our day.Thankyou

Visited the Llandudno store today for watch strap adjustment and to spend some Tesco vouchers. Laura provided probably the best customer service I've received in years ( if not ever ). Outstanding personal skills and a credit to the company. Thank you.

A real pleasure these days to have and enjoy the personal and professional service when visiting the showroom. Whether making a purchase or having repair/service the attention is most welcome these days actually talking to a staff member who is knowledgeable and professional.

Just like to express our thanks to Paul Izzard, who was extremely enthusiastic and professional, engaging in a lot of laughter and personal experiences with me abd my wife.We bought both wedding rings, which he sorted sizes promptly which we came back a few weeks later to pick up which were perfect.We cannot express enough what an asset we believe Paul is to your business as he was part of the reason we purchased the rings along with the quality of them.100% recommend and hopefully see Paul again!

Went into lovely shop yesterday just to ask someone to put my carniar wacth back a hour for me because didn't know how to man did for me thankyou so much