The Little Piano Store Ltd (Appointment Only)

We have just purchased a beautiful piano from The Little Piano Store, and the whole family love it! For background, my family has never owned a piano but I’ve always wished I could play a musical instrument, and wanted my children to learn to read music and play. I decided a while ago that I’d really love to have a piano so we could learn together.I contacted The Little Piano Store and Tommy responded quickly and was really helpful. We arranged an appointment and I explained that I don’t really know much about pianos - he offered to play the pianos to demonstrate and help me compare the ones I liked. The showroom has a great range of pianos, ranging in age and price and size and looks. Tommy was happy to take time to talk through the pianos and play them, he was happy to share his expertise in a simple way so I could understand!In the end, I really fell for a piano that I wouldn’t have expected, and I absolutely love it, I kept going back to it in the showroom. Tommy added in a lovely piano stool to go with it, which he refurbished for it. The piano was delivered one week after purchase, no hassle, all delivery details were sorted by Tommy and a piano care guide was included. I’m really happy with the service from this store and plan to contact them again for tuning and maintenance. My family love the piano, we’ve all been practising, and I love that my 7 year old is able to practise at home and my 4 year old is getting an appreciation of music! Happy customer!

Tommy was amazing! From the moment we walked into the store, he was there to offer help and expert guidance within our budget. I wanted a white piano and he explained that I could order any of the pianos and he would paint it white. We tried out a number of pianos in the store and he talked through the process and showed examples of pianos he had painted. He helped me chose the perfect piano for us and within a few days it was ready and delivered to us. Tommy kept in touch throughout and sent me pictures and videos of the process which made it feel extra special. I wouldn't hesitate to recommend The Little Piano Store. Thanks Tommy. The sound of the piano fills our home again now and we absolutely love it!

All the process with Tommy was amazing. Since beginning when he received us on his local store to choose the piano up to the delivery day, everything managed by him. I'm very happy with my choice. Highly recommended, thanks Tommy!

What an amazing experience. Tommy was brilliant from start to finish - lots of useful information before our appointment, a warm welcome on arriving at this lovely store (even a cup of tea) and the right amount of space given to play the pianos whilst also being on hand to guide. Such a friendly place! And lots of choice of lovely pianos.Great communication afterwards and brilliant, speedy delivery by very efficient, polite and careful delivery drivers.The piano will be treasured for many years to come. Thanks so much!My only regret is that I didn’t look here sooner!

We just bought a Kawai upright piano, which we are very happy with. Tommy is very professional and knowledgeable about pianos, which made the whole process go smoothly. The delivery was done by professionals as well. Thank you Tommy!

I bought a beautiful Rippen piano from Tommy and it has been an absolute dream to play. Throughout the process Tommy was transparent about what he was doing, communicative (he even sent me a video of him playing the piano when I couldn’t get down to play it myself) and kept me updated. He was always happy to answer questions and you can tell he really cares about the work he’s doing. The piano itself is stunning and has been finished to such a high standard. Tommy also helped organise the delivery of the piano to my house which was a huge help and the piano arrived in one piece without any scratches! Thanks again Tommy, I can’t wait to enjoy this piano for years to come (and if I ever upgrade I will absolutely be coming to you for another ☺️)

I recently purchased a brand new Steinhöven piano from The Little Piano Store and had an exceptional experience with their customer service. We were invited into the store and once I gave my budget, Tommy recommended a few suitable pianos. There was no hard sell leaving us feeling comfortable to have a play on the pianos.Tommy’s extensive knowledge about different piano models and their sounds proved very helpful as it became obvious the kind of piano we wanted- one with great bass and not too bright.Whilst the piano we eventually went for was over our original budget, the sound was exactly what we wanted and we knew it would be a good investment. From there, the process was smooth- payment- delivery- aftercare.Throughout the entire experience, Tommy demonstrated a true passion for music and a genuine desire to assist us in finding a piano that would bring us joy for years to come. Their commitment to customer satisfaction was evident in every interaction, making the whole journey feel personalized and special. We are also within the area to have the piano tuned by Tommy which is a major plus. I can't recommend The Little Piano Store enough for their exceptional customer service and dedication to providing an outstanding piano buying experience.

Our Challen Baby Grand arrived just 2 hours ago from The Little Piano Store. We could not be more delighted, it is absolutely perfect.Reconditioned to such a high professional specification and detail which has enabled us to have a dream piano at such a reasonable price.Whatsmore the colour matches our scheme, a mahogany or walnut standard piano would have killed the room.Coloured pianos are so difficult to find but Tommy has plenty and is s accommodating.We bought this online without even seeing it but Tommy played it and recorded on YouTube for us to see and we were convinced.The Piano mover Stephan was also excellent and installed without any fuss or stress.Five Stars are not enough!!Phil M, Aberdovey.

Tommy was incredibly helpful and excellent at communicating with me throughout the sale. We are delighted with the piano, which has been beautifully painted. The little pot of extra paint (for any future scrapes!) and piano care guide, which were delivered alongside the piano were thoughtful extra touches. The delivery team were also excellent. I would thoroughly recommend purchasing a piano from The Little Piano Store.