Dyson Energy Services

We had cavity wall installation after a chat with a really lovely guy who cold calls. After seeing old reviews we were sceptical but the company has been taken over and I’d recommend you take advantage. Our whole neighbourhood had something done and I cannot fault the service, customer care and quality of the work. Really happy and our house is warm and cosy.

Terrible, they did the survey, said the house qualified and gave me an installation date. I took a day off work,they didn't turn up and when I phoned them up they said that it didn't need cavity wall installation? My neighbours had their houses done a couple of years ago, now I'm left holes in the wall. Spoke to someone called Vicky who said i could get the gas boiler replaced instead..Guess what...no return call for an appointment. Don't waste your time

Back in October 2020 I had loft and cavity wall insulation conducted by Dyson Energy Services and called them two years later to ask for documentation to support that only 50% of cavity wall insulation was covered on the property and they were able to retrieve and email across by a representative named Michelle S. She was very polite, very professional and was helpful and supportive throughout and made it her aim to help me as best as she could. Greatly appreciate the after service care and the response. Great stuff, thank you to all involved.

Had a knock on the door a few months ago from this company saying they were working with the local council to provide homes with insulation with the ECO3 grant. Signed some documents and they left. Fast forward to a few weeks ago when I was contacted to say they were able to book us an appointment to get the insulation installed. Today they came and did that. They were in and out quickly this morning, seems like they did a good job. Pleased with the process. Hoping to deal with them again in the future as they said our electrically heated home would eventually be eligible for mains gas. But for now, yeah I am happy. It was unexpected but here we are. Thanks.

They're a contractor for my landlord, Freebridge Community Housing, and this morning I got a letter saying one of their representatives was going to turn up sometime to do an EPC as part of the process to get grant funding for loft insulation and possible replacement of CWI.Only a couple of problems with that. The first is it's non-essential maintenance all of which has been stopped by Freebridge. The second is there are very clear government protocols in place for visits like this and a letter addressed to 'The Occupier' doesn't remotely meet them.I've copied the letter to the local press, complained to Freebridge and if their rep turns up he'll be discussing breaches of the Tier 4 regulations with the police.Just over a year later on Feb 9 2022 - At 8am there's a tap, tap, tappity tap (like playing a tune) on my front door. I'm disabled and not an early riser, and this is an unnotified visit as in cold calling. which is not allowed on these properties. So I ignored it but it went again and again. So I got up and looked in the front room to find someone wearing a high viz Dyson vest looking in through the window before going to try my side gate. This was the EPC! The short version is he came back to the front door where he was told if he didn't leave the police would be called - it was like dealing with an aggressive doorstep saleman.And the company attitude to the public is best summed up by the photo of one their vans I'm posting here. That's blocking an emergency access route and straddling a well-used foorpath. The van was left there all afternoon. Interestingly, the following week it failed it's MoT because the rear brakes weren't working. Doesn't say much for their maintenance standards does it?

My story is very similar to many of those who have previously posted. Had a lady knock on the door and explain that she was in the area, government scheme etc. Etc. They drilled holes in walls on next visit, there was a very long wait while they waited for the council" fella came round and did a survey and the date was set for the cavity wall installation. No one showed up

I had Thermabead cavity wall installed by Jack from the Northampton branch of the company. I had the installation checked by a surveyor using a thermal imaging camera to check that there were no gaps in the insulation and therefore no thermal bridging. Everything was satisfactory.The insulation was offered at a competitive price and the installer was pleasant, efficient and tidied up well. Expect some dust when mortar is drilled.The only negative was the surveyor. He promised me a date in early January but went on his Christmas break without doing the necessary paperwork and the installation did not take place till two weeks later. The company apologised for this.I felt the benefit of the insulation almost immediately and I am really pleased with the result.

I can only say good things about this company. They carried out our cavity wall installation and did a grand job. The house is so toasty always now. Every time I have spoken to their company they have always been professional. I raised something with the company which was quickly dealt with by the managing director Ian. The installers all did a fabulous job and you can tell they are passionate about what they do. I would recommend their services for cavity wall insulation. Post survey highlighted some things they could improve on which they then came the next day to resolve which was something they didn't have to do

If only zero stars were an option.Absolute waste of time. This company is about as close to Insulation specialists as I am to an Astro Physcists. They show up to our flat in London, with absolutely no plan of action for parking despite us mentioning parking is an issue in our area. Short of enough people to get the job done quickly and efficiently.Overheard Dave hassling the two guys over the phone who come to do the job, telling them they need to hurry up and get back to Northampton. Mind you we are 3 flights up and they are having to deal with immense traffic, other shop owners hassling them for parking space. Then carrying massive bails of fiberglass insulation all the way up 3 flights and then into the loft.On top of all of this, the guys are being threatened with having to pay parking fines from their own wages. Forgive me if I'm rong but that sounds like modern day slavery.Very unorganised and sloppy management. Dont treat their staff humamely either. Please stay far away especially if the job is any bigger than installing a flipping mouse trap.