EKM

It's coming up towards a year of working with the team at EKM. It's been great to share ideas and take inspiration from their approach to brand and values. Looking forward to the journey ahead.

I had an EKM store for 15 years. They used to be a small company but always professional and friendly to deal with. Not any more, they just want your money - and if you close your shop like I just did don't expect them to credit any fees, they won't.

With EKM for 9 years, it was alright at the start but has gone down hill massively since being bought out.When i closed my account i was promised a refund on the monthly shop subscription as it had just left my account, i have been waiting a month and still no refund. Just shows you what a greedy dishonest company EKM has become! Its the whole reason i left them. Constantly bringing out new rules and charges just to make them more money. The last straw for me was when they announced they were cancelling all payment gateways except their own. There were alot of other rubbish announcements before that though.My site was super slow and whenever i complained they always said it was alright on their side. I came to realise by reading continuous facebook posts that this is the usual lie they tell. All fb posts on their page are deleted unless you have something good to say about them, i saw countless people banned just for complaining something wasnt right, which is an often occurrence when hosting with them.I never actually realised how bad it all was until i had a new site made with a different host, its super quick and responsive, so much better than i had with EKM. It took alot of work to switch but im so glad i did!I highly doubt this company will be in business in the next year or two, things were getting worse by the day. All they care about is lining their own pockets while offering a sub par service.I will be calling tomorrow to speak to them about my refund, will update here if i actually get it! We'll see

We've been with EKM for years, but everything started going wrong this year. We haven't been able to use PayPal checkout for over a month, which is detrimental to our online business. Despite our efforts to chase the issue, there have been no updates. Considering the website isn't fully functional, I don't think we should continue paying them over £400 in monthly maintenance costs. My advice is to stay away from them.

Started off with EKM no problems, then after a year started to notice ghosts" in the machine so to speak

I have been with EKM for a couple of years now and I am particularly happy with their support. I like the fact that they are UK based and they help me when I need it. I have over 600 items on the website which isn't easy but I can happily work on all of them and any problems EKM are there.

My son and I have been with EKM for several years and been pleased with the changes as they progress the site with updates and new features. Their support network is excellent and when we contacted them in August this year, we had the support of Shane Dixon who was extremely thorough in dealing with our problem.They have videos to help setting up the site when new to the website and for new features, and plenty of designs to choose from for your particular business. I have changed my design a couple of times over the years as I have changed to the type of stock we sell.I would definitely recommend using EKM for setting up a business website.

Be very careful using any of these Ecommerce platforms, I have now moved away from this platform, They might promised a lot when you ask for changes as you don't have full control over your website there are certain things they cant or are not capable of doing. They charges the earth for doing nothing or very little, not even a monthly call from your account manger.When I cancelled every thing they still kept taking money for my mail box.

Terrific package for the novice or even experienced, needing an E-commerce platform. Packed full of FREE features and the support staff have a Can Do

Best E-commerce platform for building a successful online business after trying several other providers we decided to go with EKM in 2016 and we've never looked back since.EKM has all the features that you’ll ever need and the UK based support team are always on hand to answer any of our questions which non of the competitors offer. The platform is easy to use and the regular updates from the Evolution Team means our site never gets outdated. Would highly recommend!