Hertz Car Hire - London - Wembley - London Designer Outlet HLE

Absolutely terrible. Booked a van online and when picking up I have found a hand adjusted note from a manager that he has decided to take a day off, probably. I was moving house and needed the van on this particular day. I was left with no van which caused me unnecessary troubles. Hertz happily deducted £75 from my account and still hasn’t come back to me with refund. Awful company with even more terrible customer services. Cannot even reach them over the phone. I would give 0 if I could.

Very friendly team at this branch. I have visited them few times now & find people at this branch are very cooperative & cars are good too. If you are regular customer they will go out of the way to get a better car & good prices too.

Wonderful experience. I have been a Hertz Gold customer for some time and the experience keeps getting better. Incidentally this was my first experience renting from this Hertz outlet - which was primarily prompted due to location proximity to my home. So I could pick and drop from same location. If pick up and drop off within same city was free, this would have been my regular location. Also, I do understand that the location does not stock too many cars with a minimum renting duration of 3 days - Sat/ Sun off. That does not take away the excellent service provided by their staff that I met - Sanjay at pick up - and Jas at drop off. A brand new car was preallocated and given. Warm, quick and prompt service from both the individuals. Keep it up guys.

Hertz Car hire provided excellent value for the price. I felt that I received a high-quality service that was well worth the cost.My experience with them was outstanding. Their transparent policies, Staff with good skills and the excellent condition of their vehicles made my trip worry-free. I would highly recommend Hertz Car Hire to anyone in need of a reliable and top-notch car rental service. They made my journey an absolute pleasure, and I look forward to renting from them in the future.

We hired a car for our trip to Scotland recently from Hertz Wembley. The service and information provided for hire was great and all details given about charges and breakdown cover. Most importantly the car was 19 plate brand new and clean. Pleasure to hire the car with hertz. Will recommend friends.

Really great service today, the guy who served me was fast, friendly and efficient. A nice change from most rental places. If you are having trouble finding it's on the ground floor of the outlet mall multi story carpark, to the left of the lifts.

A very nice place with reasonable prices and a big space for parking, however during match days, you will have to either pay £40 for a full day's parking or show a reciept that you have shopped for above £60 pounds to avail a reduced hourly parking charge

Very helpful staff. Great location. Cheap rental at the time of purchase given last minute nature. You'll see me at Wembley again if those prices stay the same.

My wife and I would like to express our appreciation to your staff, Florin who fixed our Huawei P30 lite phone with attention to details and effectively. As its battery was dead, Florin patiently and professionally helped us to recover 5,000 photos from the phone, for which my wife was particularly grateful. Your customer care service exceeds our expectation.

The customer service provided was excellent and am very happy that I booked with Hertz. The Qashqai I got on the day literally had 9 miles on it and was an absolute brilliant ride! I highly recommend Hertz for their friendly services and the cheap rates for their cars.