Nuffield Health Hendon Fitness & Wellbeing Gym

I would give it a zero if i could. Half of the gym is in disrepair. The other half isn't functional. I cancelled my contract and gave notice yet they didn't cancel my contract. I kept getting letters to pay my bill and when I called the branch I was told to not worry about it and that it's cancelled. It ended up going to debt collectors and I had to spend months chasing up the management at this gym. From what I've heard this is a common occurrence. For the prices they charge you expect far more.

£70 per month for a yearly contract ....don't waste your money ...... there are attachments missing from the cable machines.... there was 1 rope attachment for triceps (I've had to go out and buy my own) .... there's not enough weight plates, there's only 1 squat rack 1 smiths machine.... it's smells in there. .. the machines are ancient or not working ..... there's generally not enough equipment to go round.... when you pay 2-3 times as other places then you expect to find it a modern place with with varied up to date equipment (eg hack squat machine etc )such as one would find in pure gym or gym group which are far superior....not happy at all

DO NOT JOIN or visit if you plan to drive. The car park is a rubbish tip and has far too few spaces for the size of the gym - I usually have to park further down the street and walk (there is no secure bike locking area either). The actual gym floor is decent with a wide variety of machines, however I mostly go for classes. The Les Mills classes (run by external instructors) are great. The few classes I have been to run by gym staff are not as good - instructors are unfriendly and just mess around with their regulars. I tried the spa facilities for the first time today (middle of a weekday, supposedly off peak) and the showers were cold, there were clumps of hair everywhere and the sauna was full. I had to walk 10 mins in the cold to my car and have a hot shower at home. Having transferred my membership from the Cambridge club (which is excellent!) I am very disappointed. This branch is such a let down.

I was a member in this gym before and had a very bad experience at that time I wanted to cancel my membership which the only way was to email their customer support team who never replied back but put me into trouble for month to clear the situation.so I decided not to sign up again but when I moved back to the area and considered joining because they’re no other gyms around I was told by the team member that the gym is managed by a new management so the same thing would never happen again! Still I couldn’t trust them and only did a monthly rolling membership for me and my mum.These people managed to disappoint and lie again!!!! I would never ever use this gym ever again. The staffs are rude , disengaged and barely say hi to clients. They always gather around entrance table and chat. They lie to sign you up but never deliver and change their words constantly.Machines are old and outdated. The treadmill stops in middle of work out and ruins the whole exercise, the cross fit machine are mostly broken and make annoying sound (ladies area)Shower , changing area , toilets and lockers are disgusting!!! There’s no air con in this building!!! Absolutely disgusting that you don’t give a damn about upgrading to ensure the safety features and give a service that clients deserve to receive.I wonder how you survive with these high fees and providing no service! I’m guessing because you’re the only gym in the area!I would have given a minus ➖ score if I could have!

I take my 4 year old son here for swimming lessons, and i can’t recommend the swim school enough!! The teacher, Emma is absolutely wonderful - she has such a good rapport with the kids and he’s come on leaps and bounds. couldn’t be happier - thank you Emma ! x

I have been a member of this gym for a number of years. It has not been without its ups and downs.Customer service has greatly improved recently under new management.For me the gym is about the classes and Personal Trainer which has been extremely positive.The closure of the jacuzzi due to the high energy costs was very disappointing, however the pool is an asset to this gym and it’s been confirmed that the ladies are getting a new sauna installed this week.

If there were any other gyms in the area this gym would not survive.Everything is in such a state of disrepair. I don’t pay full price (£70 a month) and I still feel short changed. It feels as if the facilities haven’t been updated since the 90’s. Everything’s falling apart and facilities are always breaking down and take weeks to repair. Lockers have broken doors, shelves and hooks. The steam room has holes in it. None of the showers work properly and the Sauna is about to collapse.The redeeming qualities are that the staff are very nice and friendly and the is a reasonable selection of gym equipment.

This gym is definitely not worth £70 a month.. £30 at best. Desperate need of an update as equipment is very old. It's a shame as the gym is in a great location. If it was done up and update I would rejoin and be happy to pay the £70 a month

This gym is a great looking for alternative exercise. There is always something missing or broken. Like 5 long bar working stations but only 4 long bars. Missing pins on the machines. Limited amount of weight. You always struggle to top up your series or do super series.. this gym needs a new manager who cares and understands the gym environment. Also, deep clean of showers and saunas would help.

I had the pleasure of visiting Nuffield Gym in Hendon today for my 7-day free trial, and it exceeded all my expectations. From the moment I walked in, Abdullah and Tanishq at the front desk greeted me with warmth and professionalism. Their friendly demeanor made me feel right at home.The entire experience at this gym was outstanding. The facilities are top-notch, and the staff's commitment to customer service is truly commendable. Abdullah and Tanishq went out of their way to ensure I had a great start to my trial, answering all my questions and providing assistance whenever needed.If you're looking for a gym with a welcoming atmosphere, exceptional customer service, and fantastic facilities, I highly recommend Nuffield Gym in Hendon. My visit was fantastic, and I can't wait to continue my fitness journey here.