The Archway Centre

very poor service and an angry mother.my daughter has serious mental health issues that have been ongoing for many years.she is strugling seriousley and really need some help with diagnosis and someone professional to talk to.steps to change and services within their center dismissed my daugter who suffers from anxiety, depression, self harm and anger managment issues as well as possible autisim. she was pushed from one therapist to another with no outcome of support or any proper diagnosis of her conditions.she has again desperately tried to self reffare to the services again but they again have dismissed her and given no other option but drugs and someone to talk to on the phone who already told her they where not trained properly to help with a diagnosis or to talk to her about her issues.i see my daughter struggle every day to even manage living or getting out of bed and she talks to me about everything going on because their is no one else who will help her and i am not qualified to help her in any way.i cant understand why my daughter is getting this treatment. we have lived heare 2 years and they have been very unprofessional and unhelpful towards my daughter and we have gotten no where helping her and now she is worse than ever in hear metnal state.they offered drugs and nothing more.my daughter has anxiety of tablets and has a breakdown every time she tries to take them.also they have given her side effect (she told the therapists and they dont want to know just say take them)she has current health issues that may prevent her taking pills alsoi dont know how a place like this that has multiple therapists and the capabulity to reffare people to psychiatrists can just leave someone who is suffering so much with daily life and dismiss them from their servises with no reason other than we discussed it in a meeting .like people with mental health can self cure or get better suddenly.this is a disgrace and as a mother seeing my daughter get worse and worse and still no diagnosis or help i am uterrly disgusted with this service.i am so worried for my daughters future and how she is going to cope with nothing in place or any helpshame on you

Despite me needing someone to talk to after my mum died in front of me in September they have refused to help me as I have bi polar they seem to think you can get mental health support easily,this is not the case my bi polar has nothing to do with me needed some talking therapy

This place is absolutely disgraceful. Telling those who need help that they're not clinically depressed or anxious so they can't do anything - why have any of them gone into mental health support when they clearly don't care?

Just spotted it and thought it would be grate for the ladies. John B