Physio Leeds City Centre | Sano Physiotherapy Ltd

Physio Akansha has been very good with the exercises and helping me around managing my back pain. It gives me hope to get up , do the exercise so as my back pain gets better.

After having issues after an injury in Feb with my hip, groin and thigh region and after suffering for months, in considerable pain and debilitation. I decided to visit Sano Physio in June and was put under the care of Charlotte, after only 6 sessions of seeing her, she has enabled me to get back to my regular routine, pain free. I cannot thank her enough for the care and attention with my rehabilitation with exercise and massage of the affected area, she has been an absolute god send and I would definitely recommend.

I’ve received 3 sessions, 2 of treatment. The staff member was professional and managed to locate the source of the problem well. The treatment certainly seemed to help. However, recently a booked appointment was suddenly cancelled, I received an odd call with no explanation, and I feel it would have been courteous to have been told why. I was offered an alternative with another practitioner, but even so I would have liked an explanation regarding the cancellation with the practitioner who was familiar with my case. It’s odd that the venue claims to be in the city centre as it’s situated in Chapel Allerton, which is not the city centre. The building is small but adequately equipped. For my treatment I had to lie on my back. The lights in the ceiling are extremely bright and old fashioned, which made the experience somewhat uncomfortable forcing me to close my eyes and squint. I would definitely recommend installing lighting that is more fit for purpose.

I tried here for two sessions but wasn't impressed at all by the service or support here at all. The facilities are very basic and not at all a professional establishment. Both times that I visited here I wasn't able to sit down in the waiting area due to it being full or blocked.The first session was supposed to be an initial assessment but failed to identify basic mobility issues I have. The session was supposes to be for an hour, but only lasted less than 45 minutes. The second session started late as the physiotherapists previous session overran. As a result the half an hour session I booked only lasted for under 20minutes yet they expect to be paid the full £42.The Physiotherapist goes from appointment to appointment with no break so no wonder appointments overrun, plus nobody is on reception on Saturdays...The physiotherapist gave me 8 exercises to do. The least they could do is send me a list of the exercises so that I could remember, but again the physiotherapist is too busy for this.On top of this, they tried to charge me twice for the initial session. When I raised this and other issues with their Admin team there was no apology given of any kind.I would avoid this place totally and go elsewhere.

Fantastic improvement to whiplash injury following treatment by Sara F - home exercises/stretches and hands on treatment have really improved had a positive result. Knowledgeable and adjust treatment plan as my issues improve. Really friendly staff. Make you welcome.

I attended a number of sessions at Sano Physiotherapy for treatment to help with a hip problem and an associated weakening of leg strength.Harry Pseftelis dealt with me throughout and was great at listening and understanding the issues and coming up with an effective treatment plan. This involved some stretching sessions at Sano as well as creating an exercise plan tailored to me.This was very effective and made a huge difference in building back up my strength and flexibility and eliminating entirely some symptoms such as not being able to get comfortable in bed.As the sessions progressed Harry tweaked the plan based on my progress and feedback and was always taking the time to listen, understand and give advice.I would wholeheartedly recommend Harry Pseftelis to anyone needing a good physiotherapist.

At SANO Physiotherapy, staff are very friendly and welcoming. A special mention to Arel for his professionalism and suggesting vacuum cupping therapy which as given me some positive pain relief in my neck. Arel was incredibly approachable which definitely made me feel more positive and relaxed about trying dry needling and vacuum cupping therapy. I would like to add that the service provided as been excellent- professional, effective, good communicators, sympathetic and very personable! I would recommend to friends and family

I nearly walked out. The woman I saw didn't say anything as she came to collect me from the waiting room. I guessed I was to follow her, so did. Once in the room she still didn't introduce herself, so I asked her name. I even asked if she was OK. There was no explanation of how the appointment would proceed, shed just walk to the bed, put her gloves on without saying a word and gestured me over. When I asked what might cause a finding she described from my back exam she replied 'I dunno' and shrugged like a teenager. The appointment was 15 minutes short of the hour - given I paid over £70, I'm furious. Zero evidence of any knowledge or communication skills, let alone manners. Will not be returning.

Excellent and friendly staff. My therapist is highly skilled with a gentle touch. Comfortable and clean premesis

Charlotte was excellent! The right amount of concern and care, but she also made sure my daughter stuck to the task and put the effort in on her exercises.My daughter felt at ease and I wouldn't hesitate to use Charlotte again.