The Car Wash Company Stirling (The Thistles Shopping Centre)

Booked car in for a £56 clean. Told then I only had 2h and would this be enough time. Was reassured that it would be. Came back to my car after 2.5h & they hadn’t finished. They only charged me £30 in the end because they claimed they’d done everything bar hoover. My car was in such a bad state inside & out I felt I would have been better off paying £8 at tesco for an outside clean. It looked like they had put polish on outside but hadn’t rubbed it in or rinsed so it looked greasy. They had done nothing inside either - no tidying, no dusting, no hoovering & no shampooing of seats. I don’t really understand why I paid the £30. Probaby because I was rushing & feeling harrassed. The man also kept trying to say “15 minutes more” but he had already had 2.5h & had assured me that was enough time. I needed to get to an appointment so I almost had to shout at the man to get him to back off because I did not have 15 minutes more to spare! I will NEVER be back & quite frankly, even though I didn’t have to pay the £56 I still feel I’ve been ripped off! PS didn’t tick any boxes above because not convinced they did anything much to my car!

£56 diamond valet.Exterior = uncleanInterior = Half clean / quick wipe and hooverTake your car to any car wash for a £15 mini valet for better quality, The work here is shocking!AVOID!

I only bought my car a fortnight ago and took it in for a wash and hoover. I was charged £40. Initially I was pleased with the service but upon closer inspection there were still food crumbs on the seats and my alloys were only half cleaned. Not worth £40 in my opinion as my car had a showroom valet a fortnight ago, it was not dirty, just needed a wee wash and hoover but both tasks were half a*sed and the alloys had to be redone at home myself.

Your service is exceptional! I couldn’t be more pleased with how quickly and professionally you took care of my car. It looked new when you were done with it. I highly recommend this service if you’re looking for the next step in service and quality!

4 stars only because I thought £70 was quite expensive for a full valet but definitely worth it because my car was very dirty and they did do a good job and they were also both really lovely and it’s good to support local businesses who need it

Avoidddd! Rip offs & scammers !Says that the £25 option was unavailable and can only hoover but it’ll cost £30! Ridiculous.

After having read some very poor reviews we were not sure if we should use the service. But we did and the guy did an excellent job! We have two dogs so the interior of the car had some dog hair to be removed as well. Outside and inside the car was given back to us in perfect condition.

What a rip off ! The prices and the description of what is included in the price here mean nothing ! My car (Mini) had some dog hair in the boot but I only wanted the Gold standard clean. The employee wasn’t willing to do the Gold clean and told me that they couldn’t remove the dog hair for that price and said I’d need to take the platinum or diamond clean to remove the dog hair. He charged me £40 and as you can see by the photos it’s a mess. I’ll need to hoover it out when I get home. The speedometer is dusty and so is the centre console. The tyres are as dirty as they were when I dropped the car off and the mirrors are specked with dirt. There is a huge sign as you enter the car park which says they are under new management ! I dread to think how bad they were before. I do a better job myself with a bucket of water and a hoover !

Took my mums car to the thistles centre car wash today and asked the man for the £35 car wash. He looked in the car and said no we could get the £55 due to some dog hair in the back seat and that he would do a much better job of it for £55 so we agreed. We have since come back to the car two hrs later and the back seat is untouched there is still dirt and hair on the seat and dirt on the back of the chairs/doors. They’ve wiped her leather seat covers and then left it. The front still has dust and dirt all over it and the boot is untouched. All that can be said for it is the air freshener they sprayed as we got in smells ok. The man didn’t speak great English and his customer service was awful, only interested in payment and getting rid of us. We didn’t realise how poor a job he did until we got out of the car park into natural light. Won’t be back, would put 0 stars if we could.