Norton Way Honda

Helpful and friendly service, the dealership is easy to access from the rail station and has a cafe serving a range of hot and cold drinks and snacks if you're feeling hungry whilst searching for a car. Straightforward to buy from here with usual dealership facilities. Pricing of the vehicles is competitive and worth travelling out of central London for to get a bargain.

Krishan was very friendly but very professional. Brilliant salesman. Will definitely be considering more Hondas in the future, especially with his help!

I have just purchased my fourth Honda.My experience at a previous dealership was disappointing, however, my experience this time at Norton Way Honda was FANTASTIC which is entirely down to the salesmanship of Charlie Benson who was excellent at answering all my questions. Charlie was very helpful, friendly and professional throughout, nothing was too much trouble for him.Everyone at Norton Way Honda were polite and helpful from reception to all the sales team I encountered.This is my first automatic and absolutely nothing was too much trouble for Charlie to explain and go over until I was fully confident, an excellent job Charlie.I will be returning to see Charlie Benson at Norton Way Honda for any future purchase.

Very pleasant and straightforward experience. Mark Meredith was super friendly, very clear and honest. Highly recommend you to chat with him if you are interested to get a good deal.

Great service from Chris B and the team at Norton Way Honda in Letchworth. Replaced my current Honda CR-V with another model and was all completed in less than 36 hours. Very efficient!

I visited the Honda showroom at Letchworth to get two new batteries for the key fobs for my Honda CRV. Although the service department was closed Chris was extremely helpful and changed the batteries. Nothing was too much trouble and I would recommend the team at Honda without reservation, especially Chris

We’ve been looking to change our old CR-V for a newer Honda and visited Norton Way Honda as we’d previously bought a car there. Customer service has been really good and all the staff that we encountered have been friendly and courteous and made us feel welcome.We dealt with Chris Bowers who took the time to understand our requirements and talked us through various options without putting any pressure on us to buy. He provided answers to all our questions and kept in touch with us and proactively provided information regarding potential cars. Throughout our dealings with him he has been friendly, professional and transparent and nothing seems to have been too much trouble for him.We’ve had a very positive experience with Chris and would definitely recommend him and Norton Way Honda to anyone buying a new or used Honda.

We live quite a distance from Norton Honda, but whilst researching to replace my partners work car, found them through Autotrader where their prices were very competitive. After an initial phone call and quick follow up quote from Mark Meredith, we were reassured and made the journey up to them to buy a new car. The service so far has been super efficient, professional, completely transparent and friendly which made placing an order quick, stress free and easy. We had become a little jaded with some other dealers and manufacturers up to this point refusing to give us clear bottom line pricing. This absolutely wasn’t the case with Norton Way Honda and was very refreshing. We’re looking forward to picking up our new car in the next couple of weeks.

Shopping around for cars and decided to visit Norton Way Honda without any prior appointment around 2.5 months ago. While looking at the cars parked at the dealer, Micheal greeted us, showed us around and explained in detail to all our questions. Back to present, very happy with the purchase. All deals and deatailing around the purchase was done in an efficient fashion. A shout out to Micheal for how he handled our numerous questions during the purchase in the last couple of months. Will definitely recommend the dealer!

Have always had a very positive experience when visiting Norton Way Honda. All the staff are very friendly and helpful especially Chris Bowers who I have dealt with for more than five years. I would readily recommend this showroom to anyone wanting to buy a new car.