Mr.T Repair Centre Chelmsford

The purchasing process was very pleasant. A guy from the company concted me to shortly after I placed the order. Originally I purchased a phone in a different color (than the one I wanted) and they concted me straight away when they found out they didn't have the color I wanted to offer an alternative. The same sales representative also helped me out a lot when the postal services didn't update the tracker. Overall great experience, would recommend.

Unfortunately a very disappointing experience.I originally visited this shop for a repair on my iPad (smashed screen). I had called the shop, asked for a price and asked if I needed to book an appointment. I was given a price and told that I could just walk in.I mentioned the day I would walk in and roughly the time i aimed to get there and I asked how long they would need the iPad for. I was informed it could be fixed while I wait in the shop.Perfect ! So I thought !I went to the shop with my daughter (who was under 1 at the time) and I was informed that they would need to keep the iPad and I could I go back the next day.I explained how disappointing this was as I was told it could be fixed on the spot while I wait. I was then told the best they could do was in two hours.This was a timeframe I more expected.I returned two hours later and was told to come back in an hour. In the end the repair took 4 hours.When I got home and looked at the screen it didn’t seem to be placed correctly, I couldn’t quite describe it, but it was obvious the screen had been replaced and I wouldn’t say it looked professional.I called the shop a few days later and they tried to give excuses as to why they wouldn’t replace the screen (when there was a warranty with it if anything was wrong).Instead a few days later I decided to go into the shop and I was served by a different person this time, when explaining why I was back in the shop, the gentleman must have misunderstood what I said and he continued to look at the screen and say “whoever you had this screen repaired with hasn’t done it properly, look here you can see”.I was more than happy he said this as I pulled out my receipt and showed him that they had “fixed my screen”.The shop agree to replace my screen again!I go back hours later and I kid you not the screen still didn’t look good, when I got home there was a bit of glue around the edges, which the shop advised me was normal as it was, what was needed to hold the screen in place.Since then (this was a few months back) the quality of brightness and the touch screen was noticeably getting worse.I actually ended up taking my iPad back to apple and they informed me it looked like a poor quality screen had been installed, however apples’s repair prices are crazy! So I had continued to look for a repair shop I had more faith in. I have just had my screen replaced today by a different company and the different was incredible! I look like my iPad is brand new again, but the people did comment and advise that who ever had replaced the screen before had used a glue which is not to be used on iPads or these screens which is also what apple had said and also my suspicion. I have not bothered to go back to the shop as I had given them the second chance to sort the screen correctly and they simply did a poor rush job the second time.I’m sorry to leave a negative review as I genuinely don’t like doing them, but I was really appalled by the whole service and quality of screen repairs you install.

Used this place over any other. They know their stuff keen to help polite and great techs!

I took my screen to get repaired 3 weeks later there was an issue with the screen and they gave me a replacement free of charge! Very good repair shop and great service highly recommend. Perry

I regularly come and have my phone fixed here and the service is always 5 star. Been using this shop for over five years very happy :)

A nice shop with excellent service..A very reasonable service charge... The tech person is so professional..

Fixed my charge point in 1 hour. Very pleased and not a bad price. Ty

Bit expensive on the vape juice . Would not recommend going there . Get a better deal else we're. Had my pants pulled down in that shop . Lol joker . Eeerrr not even that nice the vape juice. Seems to me that he had other problems when we were in the shop and just wanted us out the shop .Cheers Mr T . Lol . But I'm not merdock m8. . Defo not that mad to come back buy any more juice of you for 20.00 a bottle .lol. recommend broomfield rd vape shop or there's Cupple up malsham Street. Better deals and look after there customers . Cheers but no thanks

Great service and best prices. Repairs are fast and secure with a high quality parts. Highly recommend for anyone looking for phone repairs, accesories and gadgets!