Well Pharmacy

Terrible service no communication, don’t answer the phone , I’ve tried calling them for about 10 days at numerous times in the day but no answer .Medication they never have the correct amount always owing me some they have messed the medication up as now they run out at all different times where before they all run out together. I had to go to the chemist to pick up medication I was the only person in there to pick up tablets which were owing to me and I had to sit and wait for over 1 hour !!!!!!

Unfriendly staff. Lazy. Always trying to find an excuse to say 'no' (just like the staff at the surgery next door...with the exception of the doctors themselves). Been lied to more times than I can remember.Hate the place. Hate having to go there.Why is it that pharmacists have this idea that they're the same as doctors? They're not; they are shopkeepers with a vocational degree. Slightly higher than nurses, but around that level.And this (undeserved) attitude of superiority rubs off on the staff, who all act as if they're doing you a favour, for which you should grovel and humbly thank them and shower them with praise, when they're just doing their job.YOU ARE SHOP ASSISTANTS. KNOW YOUR PLACE (in case you're unaware, it's somewhere near the bottom of the ladder).And heaven forfend you stick up for yourself and demand decent service, because then you're labelled a trouble-maker.Here's an important point apropos these 'zero-tolerance on abuse' posters...If there's one industry that should show a little tolerance, it's the health industry - hospitals, GP surgeries and pharmacists. I'm not saying they should have to endure overt aggression or insults, but, by their very nature, people are going to come into these places having a really bad day, maybe even the worst day of their lives. People are likely to come into hospitals, surgeries and pharmacies feeling terrible maybe, maybe worrying awfully about their own health or that of a loved one. People are likely to be feeling ill, or fretting, or panicked, or miserable or depressed. It is the one time maybe we could forgive someone being a bit short or abrupt or less than perfectly civil. Again, of course, I'm not talking about threats or foul-mouthed insults, but maybe we could forgive people being a little short-tempered or critical. Instead people are held to the highest standard of behaviour possible in the face of officious jobsworths who actively look for an excuse to say 'no' and who are outraged at any criticism or complaint. Since when are genuine complaints or criticisms about customer service considered unacceptable behaviour?We're treated with contempt and expected to respond with gratitude bordering on obsequiousness....but I'm wittering now.

terrible service, rude unprofessional and unkind staff. have one job and can’t do it.

Never seen such a unorganised place in my life get a better service at pound land

These guys are really sweet and well-meaning, and it is always fun going in for a chat with the other customers waiting in the queue (there are chairs) but I wouldn't put efficiency on their list of qualities - they seem to be in a permanent state of chaos...

One of the worst pharmacy I have ever been using! Medications are never on time , not even ready after 4-5 day ! They tell you to come tomorrow every day ! Such a mess and very rude staff especially new blonde lady .Very disappointed, I’m here to collect my prescription after been waiting over week and is still not ready!

Can someone please answer the phone? I can't leave a voice message and I've called three times throughout the day. Also can't email or submit a request online.Just need to refill my prescription

Horrible booking system for vaccines.One week they have flu vaccines, they next they don't, and they don't update the booking system. It normally has awful reviews, and no wonder why.

Communication by female pharmacist was excellent. Showed real empathy, patience and understanding to elderly gentleman who was unsure about prescription he’d been given. Dealt very well with the delayed prescription from my GP. Left feeling supported and that she genuinely cared about her customers.

Avoid using this pharmacy. The staff is opening the store whenever he/she gets there, you could wait 1hr+ after the store has to be opened to get your prescription drugs.