Northamptonshire Partnership Homes

I had 2 teams in today, the first team to remove my old shed roof, . Did the job cleaned up after them selves, BrilliantThen the next guy in to put the shed roof on, Lovely guys polite, professional and friendly .They all got the job done in a timely manner , .Clean and tidy when they left.Spot on

Poor customer service in maintenance department. The woman on the phone would not speak to me about my query

I’m carer to a blind lady and her CO2 alarm started going off this afternoon. I called NPH and they told her to stay in the house for 24 hours until an emergency engineer comes out. She is moving home and has no furniture or anything in the house and it is impossible for her to stay overnight. They expect her to sleep on the floor! They even asked me to take a day off work to stay with her. Realistically they should have agreed to call one hour before attending but they refused to do that. WELL DONE NPH THIS SHOULD BE A WAKE UP CALL TO YOU!!!!

Utterly useless and incompetent at doing most basic repairs then claim nothing is wrong

Needed a repair. Although it didn't ordinarily come under the Urgent criteria the phone operative raised it as urgent so that we weren't left without cooking facilities. The repair man was prompt. He fixed the issue with ease and was really friendly. Not like the service I'm used to receiving from NBC. This was excellent and very much appreciated.

Criminal people and unprofessional people. They are known for bullying, false information and opinion. Liars and refusing your rights causing problems in people lives and blackmailing. All your info is given out to third parties and doesn't take in to account of people disabilities. If they do they make up their own judgement on people. That not true. They give out wrong SSR data so watch out. Already been put out in papers and radios. To warn others

Thoroughly pleased with the Happy to Help service, certainly lives up to it's name. Josh has been a very polite and helpful worker, conscientious and has treated my home with respect. I have been very happy with the work he has done and would highly recommend him. Thank you Josh.