Kent Pool Services

Glen is very helpful and easy to reach, great service and great temperature in the pool, definitely recommend

Job very well done getting pool up and running after pool not been used for couple of years plus having newPump replaced. Now serviced regularly, and we are delighted with results. ( TOP SERVICE )

Fantastic job installing a new heat pump for our pool. Great service, very timely, friendly service. Thank you and look forward to using Kent Pool Services again.

Excellent service from a very professional business. Glen and his team sorted out the issues with my filter repair and the quality of the workmanship of the repair and the after sales service could not be beaten I would highly recommend this company thank you Glen and the team

Fantastic man building pools and helping people

Glenn Cancelled job at last minute because I would not pay £1100 in advance without even meeting the guy. I offered a deposit he hung up on me in a rude way and said he didn't need the work anyway. His invoice said 7 days payment terms as-well. I would have paid in full when job was completed.very rude

After fitting a swimming pool pump for me supposedly with a three month guarantee when the filter basket lid would not open and was leaking there was no response to my phone calls or messages. All my attempts at communication with Kent Pool Services have been ignored. I would not recommend this company.

We have used Glenn three times and whilst the first visit was ok, the last two have been really disappointing. The clean was average at best and the sides were not put on properly and the lid was still dirty. The last time was even more of a disappointment; again the sides were not put on properly after he'd finished, the problem wasn't fixed and he was unprofessional in his conduct before, during and after. Sorry to say that we will not be using him again.

Used for hot tub cleaning, water change and check up. Spoke on text and then had to chase, to get a message back saying the original price was wrong and it was more expensive. As hot tub is big, I was ok with that.Payment was needed in advance and work was done as agreed whilst I was away.However, the hot tub wasn’t that clean and the top cover etc hasn’t been cleaned at all. The water had been replaced but was now below the level of some of the jets.I messaged to ask if there had been a problem, and got an answer back a few days later. The answer I got was that it had been cleaned, they didnt realise I wanted to top and cover cleaned (everywhere else I looked that was a standard part of the clean and service) and he could come back and put more water in if needed, he hadn’t realised it was low. That either means only one half of cover was opened or, well I don’t know what!I politely refused and did it myself as well as re cleaning to get the marks off that had been left in the tub. as I feel I have lost trust in KPS. I am amazed cleaning the cover isn’t part of it and I’m don’t feel like a good job was done. Maybe it was a bad day, who knows, but I paid a LOT of money and don’t feel I got great service.