Dickins Edinburgh Ltd

I want to start out by saying that Dickins is an outstanding group of friendly and efficient people to work with. Our experience with them could not have been any better. We were a visiting academic couple seeking a 5 month accommodation in the center of Edinburgh. I had contacted probably 20 different companies while looking for a place to rent. Most sent me polite messages like, see us when you arrive". Not Dickins. They immediately emailed me back

Unfortunately, we cannot confirm what the other reviews say. Due to the quality of the flat, we had to meet and greet various plumbers on an almost daily basis. However, for this networking opportunity we give one star.

Bell Place apartment - EdinburghWe needed accommodation in Edinburgh for one month, and it was our language institute that recommended us to contact Dickins based on previous positive experiences. We are delighted with the extraordinary treatment received by this company, and we will certainly use their services again in the future.The sales manager helped us choosing an adequate accommodation for our stay, matching our requirements with the purpose of our visit. The property itself was clean, well equipped, and strategically located. One night we suffered a technical issue (circumstances beyond Dickins' scope of responsibilities), and we received prompt and efficient help by the company's emergency helpline, and the problem was solved within 30 minutes. On top of that, the company's managing director came to check the same night in person if everything was resolved satisfactorily.

They were kind and professional, the flat was amazing, spotless. And Sarah is the kindest person ever. Definitely next time I’ll stay with them.

Lived there 3 weeks. Nice flat, in the city centre, clean and well equipped. Unfortunately, bad service: To get and to give back the keys very inconvenient, not enough detailed description of the flat, keys didn't fit well, just once new towels in 3 weeks and only after asked for, delievered with delay. Everything else asked for was denied, or threatened with very high extra fees. Wouldn't recommend it to friends.

Me and my family rented the flat in belgrave place. The flat was completely equipped for a family to live there. Everything spotless and a really comfortable place to stay. About Dickens: we as a family had a problem that indirectly had to do with the flat, Sarah has helped us enormously in the most kind way we could ask. Definitely recommended!

Rented a flat from them- very lovely, very kind people with amazing properties. We were welcomed in our flat by an amazing hamper of delicious groceries which was very helpful as we arrived late- full of goodies for all Travellers such as coffee, cookies, milk etc In addition, there was an abundance of toiletries provided from wonderful Brands such as white company etc - they even thoughtfully included face wash! All this was very helpful for road weary Travellers. In addition, they were so prompt when we contacted them about anything- honestly the most efficient service I've experienced in the UK (which includes 4 years in Scotland and 3 in London) :) :)

Absolutely amazing from the start till even after my stay.Great houses, Great locations, Great service, Unbelievably friendly and welcoming staff.The rental flat was spot on clean, equipped with everything you might ever need, the furniture was both new and stylish, fairly good Internet.The kitchen utilities had everything you need, a dishwasher, a microwave, an oven , a stove, big fridge and freezer and washing machine, all were nicely hidden in the decor of the kitchen.The bathroom was again spot on clean, it had a big tub and a shower they both worked brilliantly.The bedroom, it had a big bed, extra large cabinet(S) that's right not just one, had extra pillows, extra covers just in case packed in one of the cabinets, it had a large TV and two docks on each side of the bed for Iphone.The living room, had a dining table, big sofa, a coffee table and two side tables with stylish table lamps a big TV, dvds and a DVD player.To sum up, it was definitely one of the best places I've ever stayed in, both in service and the quality of the stay.I definitely recommend anyone who is coming to Edinburgh for a short stay to book with Dickins.Best regards,N.Lina.

My experience in dealing with the staff at Dickins Edinburgh was very positive. The apartment I stayed in was lovely and really enhanced my stay in Edinburgh. I would definitely book with Dickins again when I return.

I stayed in Dickens properties twice this year for 7 weeks in total. From the support with booking and payment, the high standard of maintenance, white goods, furnishings and decor of the flats and the communication regarding my deposit being returned (no issues with it being returned in full) I can recommend Dickens as reliable and upfront. Questions on the property after check in were answered quickly.Will definitely come back and stay either of the two flats I stayed in this year.