Walsall Carpets

Initially everything was fine, service was great in the Walsall Store.The flooring was installed. Unfortunately I didn't take much notice of the work I should have made a closer inspection. So I discovered when I began decorating the two bathrooms it was then I noticed the issue. The sealant was thick and lumpy in parts. The sealant was clear and had started to turn yellow.There were even sections where the sealant was on the skirtng board and not on the floor it self and a rip in the floor covered by sealant.Ive had to peel the sealant off in places as it was that thick. I made a complaint called 3 times eventually someone inspected it but haven't heard a thing since.Very disappointed I've now got to pay someone else to replace and correct the issue. Its sad as I only work round the corner and they came highly recommended by work collegues

Spent over 800 pound in a few days on a carpet, only for them to charge 20 pound delivery, then 3 guys turn up at my door without even contacting me to say they are coming and demand payment. And stood in my doorway until I arrived , not happy at all, as my daughter was in a panic on what to do. Good job he dint get a crack

After having my lounge and hall stairs landing fitted 2 wks ago last Sunday I dropped a full tin paint all over my landing stairs rang Monday stairs carpet fitted Thur I will only ever use Walsall carpets the staff in shop am helpful and the fitters do a outstanding job also there was a bit misunderstanding only sent carpet for my stairs not landing with in half HR it was all sorted used them for many years and would not go anywhere else

Fantastic, start to finish.The staff in shop are always friendly and helpful. The fitter Mark did an incredible job fitting the carpet, some of the angles are quite tricky in my house but he got it looking perfect.10/10 for the staff and fitters. Great prices, great people

I went to Walsall Carpets after being let down badly by another flooring company. Tina was absolutely fantastic! She could see I was upset and did everything she could to help me. She got someone out to measure up and fit the flooring I had chosen with her expert help (she explained things that the other company hadn’t) and this was done within the space of 3 days. The flooring looks absolutely fantastic and cost £400 less than the other company quoted so couldn’t be happier. A massive thank you!

Walsall carpets are possibly the best carpet sales I've had the pleasure of doing business. Friendly, understanding and the fitters are professional and polite too.

Very helpful staff and good company to deal with

We have used Walsall carpets several times and have always been very happy with their customer service and fitting.We have just had new flooring fitted in our bedroom, the customer service was again excellent and the 2 fitters were exceptionally good, helpful and efficient. We would recommend these to everybody

I would highly recommend these guys, our downstairs flooded due to a burst pipe, these guys came out same day to measure it all up and 2 days later they were here fitting. From sales to fitting these guys are brilliant, really well priced too. Thanks guys.